We came here for staycation.
Kids Corner was the best part of our trip, to be fair with this rating...
Now to the minus points:
- breakfast was not good. Variety yes, but not tasty at all.
- you are not allow to swim without swim cap, there is no notice on the page. We were very disappointed. 😞
- pool for kids was not in use, there a lot of hanging clothes over there.
- hotel signage was weird to show that there is a direct connection between 'the plaza' at B1 and the hotel. But the truth is there is no direct connection between hotel and the plaza, you need to walk to the pyramid. Staffs (more than one) have no clue what is on the direction board on the entrance.
- don't ask for baby crib. You will get the crib but no mattress. There was just the crib, blanket and a pillow.
However, we can see the friendliness of staff, although they could not communicate in English.
Receptions (Hotel and N Club) were very friendly and helpful.
Room was big, and as mentioned playground for children were are good experience at this trip.
A bit disappointed of crowne plaza with this standard...