To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.5
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All reviews(276)
Positive reviews(270)
Reviews with photos/video(126)
Convenient location(55)
Convenient parking(29)
Well designed(26)
Delicious breakfast(15)
Well decorated(13)
Friendly front desk staff(13)
Offers pick-up/drop-offs(12)
Good air conditioning(10)
Negative reviews(6)
Anonymous User
Elegant 2-bed Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Best homestay in Shangri La! Location only 100m from North Gate. Li, the homestay keeper is very helpful & kind!
Response from Property: Thank you very much for your recognition. We look forward to seeing you next time, Tashi Dele
LEWIS JOHN
Comfy Queen Room
Stayed in Sep 2024
Solo travellers
9 review
4.7/5
Amazing
Posted on Nov 11, 2024
Simple but great accommodation. Warm and cosy at night with the heated mattress was a nice touch too. Staff friendly, good communication via WeChat, and a good location near the entrance to the old town.
The only negative I found as the difficulty to locate the property - it’s not quite at the right place on the map, but asking a couple of locals with the “local” address helped. Eventually found the right place, and enjoyed my stay.
Response from Property: Thank you for your evaluation and recognition. Regarding the problem of inaccurate map, we will follow up and improve it later. Later encounter this kind of map is not accurate, you can directly contact the hotel customer service oh, welcome to check in the store again next time.
MUHAMAD AKMAL
Elegant 2-bed Room
Stayed in Feb 2024
Family
10 review
4.7/5
Amazing
Posted on Mar 4, 2024
Had a pleasant stay at this hotel. For the rate that we paid which included the railway pick up and breakfast, we have no complaint at all. On top of that, as we arrived earlier than the usual check in time, the hotel was gracious enough to allow us for early check in. It was a short drive from the railway station to the hotel. The communications were done via wechat and it was all smooth as we can communicate using the wechat translator.
Our room were located on the third floor. It was steep stairs but we managed. The room was spacious enough for both of us. It has all the basic necessities and clean. There was also heated bed which was good as it was cold in Shangrila. The hotel also have luggage storage after check out which was good as we could continue exploring the city until it was time to take our train in the late afternoon. As for the breakfast, it was served at a diner across the street. There were mutliple set breakfast choices. Simple breakfast but technically it was enough for us as we dont have much option anyway as a muslim with specific food requirement. Croissant, eggs and fruits were good enough with tea and coffee.
The location of the hotel is really near to the Dukezong Ancient Town. Less than 5 minutes walk. It was rather convenient as we went back to the ancient town at the night time and has no trouble to find our way back to the hotel by foot. Also it is easy to get public transport at the area.
The hotel really looks photogenic ni the pictures especially at night time when all the lights were on.
Response from Property: Welcome again to the beautiful Shangri-La in Yunnan, China. Thank you for your praise for our pick-up, room, environment and service. Your son is really cute and lively. Thank you for your praise.
DianaSteph
Comfy Queen Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Cozy traditional hotel located near old town!
Response from Property: Welcome to Shangri La, Yunnan, China again
Guest User
Elegant 2-bed Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The hotel very good nice place.
Just 5 minutes to old town
The hotel was pick up me at my train
Unique hotel in traditional
I love. Your hotel
Response from Property: Dear guests, thank you very much for choosing our hotel and sharing your experience. We look forward to seeing you again!
Guest User
Elegant 2-bed Room
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is near the Shangrila Own Town. It’s quite old but clean. It provides electric heated pad. So warm.
Response from Property: Thank you for your good comments. I look forward to seeing you in China again.
Thipphaphone
Elegant 2-bed Room
Stayed in Mar 2024
Travel with friends
14 review
3.5/5
Posted on Apr 22, 2024
hotel staff is helpful, friendly and good service (include airport pick up), but carpet floor still need to clean more.
the breakfast is provided the Pizza House, with English communication of the friendly lady.
Response from Property: Welcome to visit Shangri La in Yunnan, China again. Thank you for your valuable feedback
Guest User
Elegant 2-bed Room
Stayed in Feb 2024
Family
2 review
4.7/5
Amazing
Posted on Mar 12, 2024
Nice hotel, the staf was really friendly and helpful. Breakfast in the oppositie pizzeria, was a good breakfast.
Response from Property: Thank you for your praise for our service staff and breakfast. We look forward to seeing you again in beautiful China. Tashi Delek 🙏
Guest User
Comfy Queen Room
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 27, 2024
I am satisfied with the room. The view is beautiful and very close to the ancient city. The lady boss is very nice.
Original TextTranslated by Google
Response from Property: Thank you for your praise and support. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting everyone who comes from afar.
Guest User
Comfy Queen Room
Stayed in Nov 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on Dec 26, 2024
There is an electric blanket in the cold winter, so it is very warm. Because it is a main road, the location is also very good, but there is no hot water in the morning. The good thing is that please let me know when you check in😄
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your positive review. You said there was no hot water in the morning? We have hot water available 24 hours a day. If the weather is cold, we need to leave it on for a while.
Anonymous User
Elegant 2-bed Room
Stayed in Nov 2024
Business travellers
51 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The location is easy to find, parking is convenient, hygienic and clean, and the price is affordable
Original TextTranslated by Google
Response from Property: Thank you for your praise and support. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting everyone who comes from afar.
Shuranji
Elegant 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
******* decoration style, the location is very good, close to Moonlight Square, Big Buddha Temple, and prayer wheels. The whole wooden ******* hotel has air conditioning, electric blankets, humidifiers, and oxygen machines. It is clean and hygienic, and the bedding is comfortable. It is the best for people who just arrived in Shangri-La and need to rest and adapt to the altitude. The hotel front desk is very enthusiastic, and they actively answer any questions and inquiries. They are efficient, conscientious and responsible. Thumbs up. Overall, it is a very pleasant stay.
Original TextTranslated by Google
Response from Property: Thank you for your praise and support. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting each of you who come from afar.
Haimeng
Comfy Queen Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The transportation is very convenient, located near the ancient city. It takes about 2 minutes to walk to the ancient city. It is not as noisy and crowded as the B&Bs in the ancient city. I just like this quietness 😊 It is easy to fall asleep. There is also free parking.
Original TextTranslated by Google
Response from Property: Thank you for your praise and support. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting each of you who come from afar.
Guest User
Comfy Queen Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The ******* decoration style is integrated with modern design and facilities, so you can experience the characteristics of ******* dwellings while enjoying the comfort and convenience brought by modern facilities.
Original TextTranslated by Google
Response from Property: Thank you for your praise and support. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting each of you who come from afar.
Guest User
Elegant 2-bed Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Very good, convenient transportation, very close to the ancient city station, free pick-up, and also helped find a car to take us to hike in Tiger Leaping Gorge ✌
Original TextTranslated by Google
Response from Property: Thank you for your praise and support. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting each of you who come from afar.