Rezen hotel(Jurassic Museum Store of Shanshan Xincheng Night Market)

It is not suitable for living. The noise level is high. People who are traveling during the National Day holiday should not stay here. The room environment is dirty and messy. The above problems have been resolved by reporting to the police. The next step is to report to the Turpan Culture and Tourism Bureau.

The hotel is in a good location, very convenient for eating and shopping. There is a delicious hand-grabbed restaurant next to it, and the buffet breakfast is rich. The waiter was enthusiastic. If the bedding had stains, they were changed immediately. If the hot water was not hot, they would ask the waiter to adjust it immediately. It would be better if the hygiene could be paid more attention.

The hotel has a good value for money and a large parking lot, which is suitable for self-driving tourists. However, the hotel has many problems, which are as follows: 1. The facilities are old and not maintained in time: it is difficult to open the door with the access card, and the explanation is that it is a system problem. The socket at the bedside in the room was loose and the power supply could not be connected after the plug was inserted. The light in front of the bathroom mirror was broken and not working. The shower door did not close properly and water leaked out when using the shower. 2. General hygiene and insufficient supplies: We booked two rooms, and when we opened the (two) room doors, the air inside was turbid and disgusting. The bathroom does not provide hand sanitizer or small soap. 3. Poor service awareness: First of all, breakfast is not served until 8:30. Secondly, each room was only given one access card when checking in. I asked the receptionist for an extra one and explained the reason. But the front desk explained that this was the hotel’s rule. I said, how can your rules restrict guests? You and I have a contractual relationship and you are a service company. How can you deny the customer's request with just one rule? But the receptionist was indifferent to my request. 4. The breakfast room seems to insult the guests: the hotel breakfast is extremely simple and can only ensure that you are full. But the only protein for breakfast is a boiled egg, with no other protein available. And there is someone supervising nearby. There is a sign on the wall saying "Don't waste food, take only as much as you can eat." There is nothing wrong with this reminder in itself, but the most unpleasant thing is that the waiter will remind you loudly "Take as much as you can eat". It gives people the feeling that the guests are here to eat for free, and the breakfast provided is a gift from the hotel to the guests. Will not choose this hotel again

拍照也拍不出來現場的噁心🤢還有味道，房間味道嚴重，被子和枕頭也是臭臭的，看了幾間房間都是一樣的情況，説的是營業好幾年了，沒有更換過這些，所以多少有點味道，好吧，這個解釋那就這樣吧。周邊酒店挺多的，慎重選擇吧。

房間舒適寬敞，衞生乾淨整潔沒有什麼意味、酒店前台服務也挺好的，酒店隔音很好安靜，酒店前台服務也挺好的，交通方便，停車方便

寬敞，簡潔大方，衞生好，交通便利，點贊十分