Grand Tide Hotel

Hygiene: I am particularly dissatisfied with the hygiene. There is a damp carpet smell when you come in. This kind of carpet is very unfriendly to guests with allergies. There is even cigarette ashes left by the previous customer on the carpet. Service: Although the hygiene is very poor, I gave feedback to the customer service department and they immediately came to vacuum the carpet. This is not bad. Facilities: Because the room had a strong damp smell, I turned on the air conditioner all night. The air conditioner kept making strange noises and I kept being woken up. I couldn't sleep at all. I originally wanted to change rooms because of the air conditioner, but I thought about moving to another room after vacuuming the carpet and smelling the musty smell, so I couldn’t bear it.

There was used paper on the toilet in the bathroom, the bedside was dusty, the quilt cover was dirty, and the shower head was also dirty. The waiter said that there was no room that night and didn't change it until the next day. The experience was poor and I didn't feel the waiter's apology. , the front desk didn’t even apologize, they just said they didn’t have a room, otherwise they would change to a 1.1 twin bed, how could a couple stay in a twin bed when going out, but the morning tea downstairs tasted okay, and the service was average, and they didn’t even replenish the tea, saying they had forgotten it.

Hygiene: clean and newly renovated Facilities: Complete for accommodation Environment: Very good, relatively quiet, Hong Kong-style tea restaurant downstairs, Service: proactive and enthusiastic, efficient