Guest User
September 13, 2024
When we came for dinner on the first night, it was very nice and we were given free freshly squeezed juice. When we came on the second night, we encountered this employee. This employee was very rude. When we came to the restaurant and just sat down, he immediately asked for our room card to print the bill and asked us to sign to confirm the bill. This is very rude. When we asked about the juice, the employee said "juice and food are charge". He did not specify that the juice would be charged separately. And the juice we were given was not freshly squeezed. When I asked him about the juice, he said "I told you" in a very unfriendly and rude tone without a smile. It was an ordering tone. I don't like this. When he asked me to sign to confirm the bill, he kept asking me to write my "family name". I wrote my "family name" in Chinese. Later, he asked me to write it in English in a very fierce way. The whole wonderful trip of the hotel was ruined by him. Very angry. Originally, we had three days of itinerary in Sharm. But we will not choose this hotel again.
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