Guest User
January 31, 2023
One night stay in this hotel! But so much disappointment.... First of all, no warning when booking the hotel that the private bathroom for room 203 is not in the room but across the hall. I wouldn't book it if I knew... Very noisy heat pump right under the window. We had to choose - to hear the pump or to leave the radio on during the night... And last, but the most frustrating one - we ended up with an extra charge for a "missing item". No call, no warning, just a charge on the credit card. When inquired, they explained that they tried to notify me. After weeks of explanations and promises to refund, they refused despite I never took anything from the hotel... Very unprofessional and unpleasant experience! Would not recommend!