Three Cranes Serviced Apartments

I wouldn't consider this a good stay, as I encountered several issues. First, the check-in process was a hassle since this hotel doesn't have a front desk. I spent hours calling the hotel, facing either "Line busy" or no response after a long wait. If it wasn’t for Trip.com's customer service finally connecting with the hotel, I wouldn’t have known what to do. Second, the wooden door in my room was difficult to close; it required a hard push and made a loud "bang." The glass sliding door of the shower room was also problematic, it fell out on my first pull, and I'm certainly not strong enough to break a door with just one pull. Lastly, and most frustratingly, was the toilet paper situation. It was my first time encountering a toilet without a single roll of paper. I can't imagine what I would be if I hadn't brought my own in my bag that day. On a positive note, the room was well-equipped with a fridge, oven, heater, toaster, and even an iron, which suggests the hotel might have been quite good when the things are all good a few years ago, but not now.

Terrible, dirty and not as advertised. Not recommended

The room was red hot and stuffy even though there was a fan. Also the soukd proofing was bad you could hear people on the toilet up stairs. Nice apartment, clean and good communication.

Good location but lacks comfort Handy for the city centre. Bed was standard double and a very soft, uncomfortable mattress and squeaked when moving. When all you are really paying for is somewhere to sleep, I think the bed is the most important thing, and it really let the place down. Shower was good but towels poor quality. No teabags or milk sachets provided. TV was not positioned to be able to see it from the bed and there was no where else to sit. Overall would not recommend.

Ok stay Our room was clean, and close to shops and pubs and just a stone throw away from parking. Property itself was easy to access, lovely and clean and had good feel to it. Keysafe literally outside your door. The room was so small, as you opened the door the bed was there, very standard room, very hot, it was like sleeping in a sauna, there was a fan but this didn’t really cool the room down, the bed is so soft both myself and husband had a terrible nights sleep and had lots of aches and pains. The towels put the bathroom were horrendous, it was like drying yourself on a wash leather. Wouldn’t rush back to stay unless it was very last resort.