Anonymous User
August 4, 2023
1. I booked this hotel after taking a fancy to the hotel gym based on Ctrip’s description. When I arrived at the front desk, I was told that I had no right to use it and that only guests on the executive floor could use it. Later, I fought hard to be able to use it. Because Ctrip did not describe that it can only be used on the executive floor. Then the front desk started to communicate with my colleagues in front of me why Ctrip didn't explain it. I feel very disgusted if I can't live on the executive floor. Later, I went to the gym and saw a group of people who were obviously not guests, shirtless and exercising casually. The equipment was all their sweat. These are the so-called executive floor guests; 2. I followed the instructions in the elevator to the restaurant on the 21st floor. There was no front desk or There is no sign of any private venue. I walked in and a waiter came out after a long time. I said I wanted to see the menu, but he told me rudely that there was no one. This is the boss's own place. Get out quickly. Why would you open a hotel if you are so awesome? It would be nice to turn it into your own private residence. In addition, if it is not open for business or is a private venue, please make it clear. There were signs in the elevator and there was no one at the door. When I entered, I still treated the guests staying at the hotel run by your boss with this attitude. 3. The hotel facilities are old, broken, and dirty, and the air conditioner does not cool it at all. The carpet in the corridor is packed and may get stuck. I really will never stay here again.
Original TextTranslation provided by Google