Longemont Hotel

Very poor stay experience! ! ! ! The hotel does not have an independent elevator. Together with the office area, it takes a long time to wait for the elevator every time. I booked a superior double room on Ctrip. Since the Ctrip platform can upgrade the room, the room I stayed in after arriving at the store was exactly the same as the photo of the superior double room on the official website. What is the difference between a deluxe queen room and a superior queen room? all the same? Is it just called differently? I wonder how Ctrip positioned this store as a five-star hotel? There is not even a knife and fork for breakfast. When eating fruit, ask the service staff if there is a fork? As a result, the service staff said that there are toothpicks on the table, and they eat fruit with toothpicks. This is super LOW, LOW, LOW. . . . Netizens need to be cautious when booking this hotel! Netizens need to be cautious when booking this hotel! Netizens need to be cautious when booking this hotel!

As shown in the picture, the sheets are stained and all the toiletries have been used for half a bottle! There is no service at the front desk, neglecting customers It's not even a four-star rating, and it's marked with a five-diamond rating. There's really a lack of supervision!

Worst hotel ever. The elevator is like a cow, the hygiene is up to everyone, the facilities are like a fast hotel, the service is basically not there, and the environment is as chaotic as a vegetable market. I will definitely not stay again. The takeaway is not allowed to go upstairs, and the front desk does not collect it. In this cold day, I have to go downstairs to find my brother to pick it up.

I haven't checked out yet, but the front desk actually said that there are no rooms left, and the price will increase for the extended stay.

Will not stay again, the smell of damp is very strong when you enter the room❗️ The customer service on the floor showed that other rooms still have this smell, and the bathtub also leaks

The breakfast is very simple, and the smell of smoke at the elevator entrance is too heavy. The room faces the road, so noisy.

Song Li at the front desk provides warm service. The breakfast was very rich. I will come again in the future.

The cleanliness of the hotel is not enough. When you enter the door, a lot of dust floats. The toilet seat and the hair on the floor are flying everywhere. The side of the sofa is full of garbage. It is really uneasy to bring children

The service is super good. The young ladies who are on duty at the front desk at different times are very polite. There is also Rosen downstairs, haha. I'm going to order this next time