Sheraton Shenyang South City Hotel

I have to give a shout-out to Serena and Nancy at the Sheraton Shenyang's front desk! Their service was absolutely amazing. When checking in, the staff were incredibly gentle and not only processed everything quickly and efficiently, but also proactively explained the hotel's breakfast, pool, and gym hours. Upon learning we were traveling with a child, they immediately helped arrange a quiet floor and offered kids' slippers and bathrobes. Whenever we had questions during our stay, the front desk was always patient, thorough, and accommodating, which made us feel so at ease. When we left, they thoughtfully reminded us about the changing weather and helped us plan our return route. Every single detail showed their dedication and respect, truly embodying the quality service of a five-star hotel. Next time I'm in Shenyang, this will definitely be my first choice!

My stay at the Sheraton Shenyang Lido Hotel was absolutely perfect, and I have to give a special shout-out to Serena – she deserves full marks! From the moment I stepped into the lobby, every staff member was incredibly friendly and welcoming. Check-in was quick and efficient, and they patiently answered all my questions about hotel facilities, nearby attractions, and transportation. They were professional and thoughtful throughout. Not only did they proactively upgrade my room and arrange a high-floor room with a great view, but they also thoughtfully provided complimentary welcome fruits and a small gift. Check-out was equally efficient and smooth; they even helped me call a taxi and store my luggage. I felt completely at home the entire time. The hotel's environment is elegant, the rooms are spacious and comfortable, and the bedding is excellent. Combined with such outstanding front desk service, this is definitely a benchmark for five-star hotels in Shenyang. Highly recommended!

This hotel is located in the heart of the new city government district. While it's an older property, the facilities are well-maintained, offering great value for money. It's a shame the buffet dinner is only available on weekends.

My stay at this hotel was fantastic, and I highly recommend it. First off, the location is superb – close to the subway, shopping malls, and the airport, making travel, shopping, and transfers incredibly convenient. Secondly, the room facilities are complete and thoughtfully designed. The bedding is soft, comfortable, and cozy, and the bathroom has a wet/dry separation, with a very practical layout. What really stood out was the attentive and detailed service, from the excellent service provided by Darren at the front desk to the quick response time for room service requests; it truly made me feel valued. The cleanliness was impeccable, with the bed and every corner spotless. The breakfast offered a rich variety, and the local specialties were delicious. Overall, the value for money is exceptional, and I'll definitely be back.

This is my third time staying here. It's very close to the Provincial Museum and convenient for getting to the airport. It's a traditional hotel with large rooms and all the amenities you need. The front desk staff recommended a fantastic restaurant. I'll definitely be back!

Seriously shocked. We booked a twin room, and when we pulled back the duvet on one of the beds, there was an unknown bodily fluid. We were so grossed out we didn't dare sleep in that bed. This is truly speechless; the hygiene is absolutely terrible. How can there be such obvious secretions, and they just put new guests in without cleaning it?

Got a complimentary upgrade to an executive room. Parked the car in the underground garage, then walked to the Liaoning Provincial Museum for an exhibition. The food at the executive lounge was good, and I even got to see the city lights at night. Although the hotel facilities are a bit dated, the cleanliness was excellent.

Had a very pleasant stay, will definitely come back.

The room was great and very clean, I had a comfortable stay. The front desk staff were very friendly, thumbs up! The breakfast was also good with a wide variety of options. The lobby is spacious with a nice view, and the back garden has a beautiful landscape. The WiFi was fast and the parking lot was huge. It's also very close to the Liaoning Provincial Museum.