An'an Hotel (Shenzhen University Houhai Science and Technology Park)

The hotel's location is very convenient, and the room hygiene is also excellent. **Facilities:** We stayed in a home theater room, which was perfect for watching movies in the evening. **Service:** Both check-in and check-out services were very smooth and easy. **Value for Money:** Overall, it offers great value for money!

The front desk staff kindly upgraded me to a room with a window for free. The room was very clean and the bed was soft. The window was a bay window, and even the toilet was smart and heated, so it won't be cold in winter. Service: The service was excellent! Complimentary Evening Drink/Coke (2 bottles, pick up at front desk): They also offer complimentary milk. Environment: It's very convenient with shops downstairs.

They didn't have any milk available for the evening, so I just got a Coke instead. I then called the front desk to request two more bottles of water, as the two complimentary bottles in the room were insufficient. The front desk agent told me that since my room had been upgraded, I would need to pay for any additional water. I then asked if they could send water instead of the Coke, and they agreed. This is genuinely my first time encountering a hotel that charges for just two extra bottles of water – it's not like I was asking for a huge quantity! Absolutely ridiculous. Everyone, avoid this place at all costs. Their claims are completely fabricated. They are so incredibly stingy they wouldn't even provide basic complimentary water, yet they had the audacity to ask me for a good review.

My stay here was absolutely fantastic! The room was spotless, and the attention to detail truly stood out. The front desk staff were incredibly warm, efficient, and super helpful – they answered all our questions with such attentiveness. The hotel's central location is perfect, with countless delicious restaurants right outside and extremely convenient transport links. I'll definitely be choosing this place again on my next visit!

It's a decent hotel, though a bit small as only the second floor has rooms. The bathroom was a bit cramped, and the desk in the room was too small to even fit takeout food. Otherwise, everything else was good. It's a 10-minute walk to the subway station.

My stay exceeded all expectations! The location is super convenient, just a stone's throw from the subway and commercial hub. The front desk staff were incredibly friendly and professional; they proactively upgraded our room and even thoughtfully provided complimentary toys for the children. The room was impeccably clean, the bedding was plush, and the excellent soundproofing ensured a peaceful night's sleep. The breakfast spread was extensive, and the freshly cooked runny eggs were a delightful surprise! Attention to detail was evident everywhere, even the bathroom water temperature was perfectly regulated. Overall, it offers excellent value for money, and I'll definitely choose this hotel again for my next visit!