Guest User
January 14, 2025
It was my first time to stay in Vienna. In terms of room hygiene: there was a lot of dust, the air was not circulated well, the sofa was extremely dirty, and my nose was dry and bleeding after one day. In terms of service: It cannot be called a service. Simply put, it is just trying to get in trouble with customers. 1) Because it was dry late at night, I asked the front desk if they could send two bottles of water. The answer was that we only had two bottles of water in one room; 2) From 11 o'clock, the room card automatically cannot be used. You have to go to the front desk to explain whether to extend your stay. Other hotels There have never been any regulations. The Vienna Lilang Metro Station store has everything in place to treat customers as thieves; 3) The policy is to check out at 14:00 and start before 13:00. They call one after another to remind them that they will not extend their stay, and the front desk will reply Why haven't you checked out yet? In short, after staying for one day, the room environment was not up to standard and the reception at the front desk was of a thief-proof standard, so I quickly changed hotels.
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