Guest Reviews of Shenzhen Zhuobang Hotel (Shekou Sihai Subway Station)
9.2/10
Very Good
2064 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.2
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All reviews(2064)
Positive reviews(2015)
Reviews with photos/video(726)
Friendly front desk staff(286)
Easy to get around(278)
Classy environment(269)
Many amenities(152)
Close to metro(121)
Delicious breakfast(94)
Awesome gym(40)
Luxurious(8)
Negative reviews(49)
tanwb
Executive Queen Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 30, 2025
Nice and cozy hotel. Friendly staffs. Nearby shopping malls and eateries. Seaworld is nearby too.
Response from Property: 感謝您的細心點評哦!您肯定是一個相當有品位的人!服務好是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都尤為的關心,關懷,體貼,照顧,温暖,是每位卓邦酒店人送給您最真誠的禮物,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來!
Gustav, USA traveller
Executive Queen Room
Stayed in Sep 2025
Business traveler
19 review
10/10
Outstanding
Posted on Oct 26, 2025
Very comfortable and convenient stay. Near to quite a few malls and restaurants.
Response from Property: 能讓您住的舒服住的開心的寶寶們都很高興~當然啦~~我們一定不會驕傲會繼續努力,因為我們的目標遠不止於此~萬水千山總是情,多來幾次行不行。當您多體驗幾次就會發現我們還會帶給您更多的滿意和驚喜,要再來哦~~卓邦酒店位於深圳市南山區南海大道1071號,離海上衹有幾分鐘路程!
Guest User
Family-friendly Family Room
Stayed in Sep 2025
Family
5 review
10/10
Outstanding
Posted on Oct 27, 2025
Very close to Subway station and Bank of China
Response from Property: 感謝您的細心點評哦!您肯定是一個相當有品位的人!服務好是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都尤為的關心,關懷,體貼,照顧,温暖,是每位卓邦酒店人送給您最真誠的禮物,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來!
JaiCee
Giant Screen Cinema Room
Stayed in May 2025
Business traveler
5 review
10/10
Outstanding
Posted on Jun 26, 2025
Good location. Dedicated staff. Hotel is new and high-tech. Comes with washing service which is convenient.
Response from Property: We are very happy to make you live comfortably and happily. Of course, we will not be proud and will continue to work hard, because our goal is far more than this. No matter how far we go, we will always be friends. Can you come a few more times? When you experience it a few more times, you will find that we will bring you more satisfaction and surprises. Please come again. Zhuobang Hotel is located at 1071 Nanhai Avenue, Nanshan District, Shenzhen, only a few minutes away from the sea!
Reasons
2-bed Room
Stayed in Mar 2025
Couple
23 review
9.5/10
Amazing
Posted on Jul 2, 2025
Upmarket Prime location of Shenzhen with lots to see and do at your doorstep. The views were and the malls and the nightlife was amazing. We
Response from Property: 世界因為愛變得更美,人們因有愛變得更善良,我們更要善待生活,感恩生活,人間才會處處有愛,生活才會更美好。 歡迎您下次光臨。 卓邦酒店位於深圳市南山區南海大道1071號,離海上世界衹有幾分鐘路程!
Guest User
Executive Queen Room
Stayed in Sep 2025
Other
1 review
8.5/10
Very Good
Posted on Nov 3, 2025
Positive-Delicious breakfast, kind staff, modern interior, Comfy bed and fine shower. Awesome except for ...
Negative-Room/Bed smelled like cigarette smoke despite being a Non Smoking room and many No Smoking signs posted. Room lacked a safe and mini frig, common items in most hotels. Smart room had light switches, A/C, TV, curtains all tied together from one wall panel. Too high tech for me to turn a light on without knowing Chinese. Instructions not Bilingual. All outlets shut off when you leave room, so no electronics get charged when your out.
Response from Property: 尊敬的客人:非常感謝您選擇下榻卓邦酒店並抽出寶貴時間分享您詳盡的入住體驗。得知您對我們的早餐風味、員工服務、現代化室內設計、舒適的床品以及淋浴體驗感到滿意,我們深感榮幸。您的讚賞是對我們團隊莫大的鼓勵,我們將繼續保持這些方面的卓越標準。同時,對於您在入住期間遇到的諸多不便,我們謹致以最誠摯的歉意。我們非常重視您反饋的問題,並已立即着手跟進與改進:1. 關於房間內的煙味:我們酒店嚴格執行全面禁煙政策。對於您入住的無煙房間出現煙味,我們感到非常意外和抱歉。我們已經對相關房間進行深度清潔與空氣凈化處理,並將加強客房巡查,確保此類情況不再發生。2. 關於房間設施:我們已關注到您關於房間保險箱和迷你冰箱的反饋。酒店部分房型配備了這些設施,我們正在全面審視所有房型的配置,以更好地滿足不同客人的需求。對於給您帶來的不便,我們深表歉意。3. 關於智能房間操作系統:我們理解您在使用智能面板時遇到的困擾。您的反饋非常寶貴,我們正在緊急製作多語言(包括英文)的簡易操作指南,並將放置於房間醒目位置,同時前台同事也將更主動地為您介紹使用方法,以確保所有客人都能便捷地操控房間設備。4. 關於房間取電:為了踐行綠色環保理念,我們採用了離房斷電系統。但我們同樣理解客人需要為電子設備充電的需求。客房內配備有專用的不間斷電源插座(通常位於迷你吧附近或書桌旁),可供您在離開房間時繼續充電。對於此次未能清晰告知您此訊息,我們深感抱歉,我們將加強員工對此的提醒服務。再次感謝您讓我們意識到服務中可以提升的細節。我們真誠地希望,在您下次光臨時,能體驗到我們改進後的、更為完善的設施與服務。期待能有機會再次為您提供愉悦舒適的入住體驗。祝您一切順利!
Guest User
2-bed Room
Stayed in Sep 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Oct 16, 2025
Very good experience! Staff very kind! Let us check out a little later because we were running behind. Would stay again! 😌
Response from Property: 感謝您的細心點評哦!您肯定是一個相當有品位的人!服務好是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都尤為的關心,關懷,體貼,照顧,温暖,是每位卓邦酒店人送給您最真誠的禮物,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來!
Guest User
Family-friendly Family Room
Stayed in Sep 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 23, 2025
Really recommended hotel and good customer service. Friendly customer service and helpful.
Response from Property: 感謝您的細心點評哦!您肯定是一個相當有品位的人!服務好是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都尤為的關心,關懷,體貼,照顧,温暖,是每位卓邦酒店人送給您最真誠的禮物,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來!
Roberto Kai Hegeler
Boutique Queen Room
Stayed in Aug 2025
Business traveler
10 review
5.5/10
Posted on Sep 20, 2025
Good location and nice hotel, WiFi is absolute useless. Can not recommend for business trip... The time you waste to get working internet is not worth it
Response from Property: 尊敬的客人,感謝您分享此次入住的體驗。很高興得知您對酒店的位置和整體品質感到滿意。但對於您商務出行期間遭遇的WiFi問題,我們深感抱歉,給您帶來了困擾和工作上的不便。收到您的反饋後,我們第一時間對酒店WiFi系統進行了全面測試,目前網絡運行正常,網速和連接穩定性均符合標準。我們深知穩定的網絡對商務旅客至關重要,也十分重視您的不佳體驗。若您今後再次入住時遇到類似情況,歡迎隨時聯繫前台,我們會立即安排技術人員協助處理,確保不影響您的工作進度。再次為這次意外給您帶來的麻煩致歉,希望能有機會再次為您服務,彌補此次的遺憾。
Guest User
Family-friendly Family Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Nov 2, 2025
Good Hotel but may not be family friendly since the toilet doesnt have a hanger
Response from Property: 千言萬語化作最簡單一句謝謝!謝謝您的選擇,謝謝您的鼓勵,謝謝您的支持!有您的陪伴,卓邦酒店位於深圳市南山區南海大道1071號,離海上世界衹有幾分鐘路程!
Guest User
Boutique Queen Room
Stayed in Dec 2024
Family
5 review
10/10
Outstanding
Posted on Jan 17, 2025
Very nice hotel, everything was incredibly clean we had a great stay!!
It was awseame to be able to do your laudry really need it.
Response from Property: 千言萬語化作最簡單一句謝謝!謝謝您的選擇,謝謝您的鼓勵,謝謝您的支持!有您的陪伴,卓邦酒店位於深圳市南山區南海大道1071號,離海上世界衹有幾分鐘路程!
Guest User
Giant Screen Cinema Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 26, 2025
The hotel here is exceptional and clean. Staff were polite and were accommodating. We loved the advanced technology in the room including the smart clock and the projector screen.
Response from Property: 您好!感謝您的5分點評哦!每個城市總有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望卓邦酒店是您回憶中最温馨最獨特的那個!常回卓邦酒店看看哦~
Guest User
Family-friendly Family Room
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 26, 2025
Very comfortable bed. easy access to train station and didi service.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的認可,我們酒店床單客品一客一換,致力於為客人帶來最舒適的入住體驗,再次感謝您對酒店的肯定,祝您旅途愉快~
Guest User
Executive Queen Room
Stayed in Nov 2024
Traveling with friends
22 review
9.5/10
Amazing
Posted on Jan 22, 2025
The room was good value. The breakfast could have been much better. Coffee machine at reception without milk.
6/10
Response from Property: We are very happy to make you live comfortably and happily. Of course, we will not be proud and will continue to work hard, because our goal is far more than this. No matter how far we go, we will always be friends. Can you come a few more times? When you experience it a few more times, you will find that we will bring you more satisfaction and surprises. Please come again. Zhuobang Hotel is located at 1071 Nanhai Avenue, Nanshan District, Shenzhen, only a few minutes away from the sea!
Anonymous User
Boutique Queen Room
Stayed in Nov 2024
Traveling with friends
76 review
6.5/10
Posted on Dec 4, 2024
Room was very small. Near metro station. However, every 5-10 minutes it felt like a mini earthquake from the subway passing by
Response from Property: We are sorry that we were not able to bring you a pleasant stay experience this time. We will seriously reflect on and rectify the problems you reported. We hope to bring you a satisfactory stay experience next time. I wish you a happy life. Zhuobang Hotel is located at No. 1071 Nanhai Avenue, Nanshan District, Shenzhen, only a few minutes away from Sea World! We look forward to your next visit!