Guest User
February 2, 2026
Amenities: Disposable toiletries and mineral water are provided, perfect for a trip to Hong Kong. The facilities are all-inclusive, except for the lack of conditioner. There's also a gym, laundry room, and restaurant. The hotel lobby is on the 6th floor, so you might need to look for it a bit. It's a short taxi ride from Shenzhen Bay Port, costing around 20 RMB and taking about half an hour. Friends going to Hong Kong Disneyland might consider staying here for easy border crossing.
Cleanliness: Very clean and tidy, everything is new and spotless.
A special shout-out to the 'Travel Exclusive' laundry service – they pick up, wash, dry, and deliver! Since I came from the south wearing thick clothes, which were way too warm for Shenzhen and Hong Kong, this service was a lifesaver. You can have 5 items of clothing washed per day (regardless of thickness); just leave them at your door and call the front desk. Someone will pick them up 24/7, wash, dry, fold, and return them, so they're clean and fragrant, ready to be packed directly into your suitcase.
Service: The service was excellent. Especially the complimentary healthy low-fat dinner – it was nutritious and delicious. You need to call the front desk at least 2 hours in advance to reserve and choose one of three options. I picked the pan-fried steak set. My flight was delayed significantly, so I couldn't eat on time. I particularly want to commend the butler who kept my dinner warm in an insulated box, allowing me to enjoy a delicious, hot meal after being traumatized by airplane food.
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