Guest User
February 1, 2026
This was my second time staying at this hotel, and while the room met international standards, the experience was far from ideal. The tap water came out cloudy and took a long time to clear up. The exhaust fan was really noisy, and the blackout curtains didn't block out enough light. When I checked in this morning, the front desk lady was polite enough, but the guy who checked me out was perfunctory, didn't smile, and had a stiff, impolite demeanor. At night, the TV wasn't working due to a network connection issue. We had to call three or four times and wait over an hour before they finally arranged a room change. The man who brought the new room key also had a bad attitude. When I asked about the TV's network problem, he actually said the person in charge wasn't working. Overall, the service was completely lacking in proactiveness; we had to prompt and push for everything, and their efficiency was incredibly slow, like squeezing toothpaste.
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