Home Inn·neo (Shenzhen Luohu Port Guomao Subway Station) Reviews
Home Inn·neo (Shenzhen Luohu Port Guomao Subway Station)
No. 2011 South Renmin Road, Luohu District, Shenzhen, Guangdong, 518005, ChinaView Hotel Details
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Home Inn·neo (Shenzhen Luohu Port Guomao Subway Station) Guest Reviews
4.6/5
Very Good
1228 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(1228)
Positive reviews(1200)
Reviews with photos/video(86)
Friendly front desk staff(178)
Easy to get around(145)
Close to metro(60)
Delicious breakfast(40)
Amazing natural light(31)
Excellent afternoon tea(18)
Lift was OK(14)
Luggage delivery service(5)
Negative reviews(28)
依然范特西
Zero Pressure Twin Room (Pressure-Relief Mattress + Memory Pillow)
Stayed in Feb 2025
Family
2 review
4.7/5
Amazing
Posted on Mar 23, 2025
Very comfy beds, cozy room ambience. Shower water was hot enough, good water pressure. Night shift check-in staff was mediocre but daytime check-out trainee staff named 林东鸿 was enthusiastic. He helped us with our luggage storage while we went & explore the city after checking out.
Note that the double bed rooms are all facing the school, they’ll provide you with some earplugs. Despite this, all in all a very comfy stay. We slept til noon & had a perfect rest day.
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, greetings are the most beautiful words. Thank you for the praise of your hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
net_t
Double Room A
Stayed in Feb 2025
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 15, 2025
It was close to Hong Kong, and it was also convenient for shopping.
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, greetings are the most beautiful words. Thank you for the praise of your hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
Guest User
Superior Double Room
Stayed in Feb 2025
Business travellers
24 review
4.0/5
Very Good
Posted on Apr 1, 2025
The facility is good. Locations convenient. The service is also good. Room is clean.
Response from Property: 簡單一句問候,是你我之間最美好的開端!相識便是最珍貴的緣分,思念是最美心情,問候是最動聽的言語,感謝您酒店的讚美,酒店臨近深圳文和友網紅點,步行15分鐘到達繁華東門步行街相鄰,期待您的再次入住哦。
Broketravels
Business Double Room
Stayed in Jan 2025
Couples
10 review
4.5/5
Great
Posted on Feb 2, 2025
Pros:
Comfortable bed
Nicely designed room
Convenient location
Cons:
Toilet was wet when we came in
The hotel staff called us to hurry us to check out
Response from Property: Dear guest, hello! Xiaoru once saw your feedback and apologized for the dissatisfaction with the hotel. Thank you for pointing out the shortcomings of the hotel in your busy schedule. After seeing your feedback, the hotel will strengthen service training and management. Once again, I apologize for the dissatisfaction caused during your stay. The hotel welcomes you to come next time to see Xiaoru's progress and wish you a happy life!
Guest User
Double Room A
Stayed in Dec 2024
Solo travellers
7 review
4.5/5
Great
Posted on Jan 22, 2025
Nice little hotel. Room is clean however it's a bit small. Would be perfect if the room is slightly bigger.
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, greetings are the most beautiful words. Thank you for the praise of your hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
Yosuke
Double Room A
Stayed in Jan 2025
Travel with friends
7 review
4.5/5
Great
Posted on Feb 10, 2025
Very convenient location and front desk were very friendy and great! Well priced.
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, greetings are the most beautiful words. Thank you for the praise of your hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
George Hatsi
Double Room
Stayed in Nov 2024
Solo travellers
24 review
4.7/5
Amazing
Posted on Dec 29, 2024
Great location, very clean rooms and helpful staff.
Can't go wrong choosing this hotel.
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, greetings are the most beautiful words. Thank you for the praise of your hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
Chung
Double Room
Stayed in Nov 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Great location, reasonable price. Kind staff!
Response from Property: 簡單一句問候,是你我之間最美好的開端!相識便是最珍貴的緣分,思念是最美心情,問候是最動聽的言語,感謝您酒店的讚美,酒店臨近深圳文和友網紅點,步行15分鐘到達繁華東門步行街相鄰,期待您的再次入住哦。
Guest User
Superior Double Room
Stayed in Oct 2024
Business travellers
6 review
4.5/5
Great
Posted on Nov 10, 2024
Warm and care counter service.
Response from Property: 簡單一句問候,是你我之間最美好的開端!相識便是最珍貴的緣分,期待您的再次入住哦。
Guest User
Zero Pressure Twin Room (Pressure-Relief Mattress + Memory Pillow)
Stayed in Jun 2023
Family
1 review
3.7/5
Posted on Jul 16, 2023
this hotel actually is located on a few floors within a building. location is great with close the MTR. There is no fridge in the room and TV is not working with any channels. I suspect you can cast your device to the TV. Room is basic. Surprised me on how this hotel can get such a high rating though.
Response from Property: Dear guests, hello! After seeing your feedback on the hotel after your stay, Xiaoru will reflect deeply. Xiaoru will also work hard to make corrections and reflect on it all the time. Thank you for your valuable suggestions. The hotel will also strengthen relevant business training for employees. The hotel welcomes you next time Come and see Xiaoru’s progress!
Wa
Business Double Room
Stayed in Dec 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 14, 2025
nice!
Response from Property: 簡單一句問候,是你我之間最美好的開端!相識便是最珍貴的緣分,思念是最美心情,問候是最動聽的言語,感謝您酒店的讚美,酒店臨近深圳文和友網紅點,步行15分鐘到達繁華東門步行街相鄰,期待您的再次入住哦。
Guest User
Double Room A
Stayed in May 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 25, 2023
very good
Response from Property: 簡單一句問候,是你我之間最美好的開端!相識便是最珍貴的緣分,思念是最美的心情,問候是最動聽的言語,感謝您對們的讚譽,酒店臨近深圳文和友網紅點,步行15分鐘即可到達,繁華的東門步行街相鄰,期待您再次入住哦。
0nanfeng0
Guestroom (2 Beds)
Stayed in Feb 2025
Business travellers
9 review
0.5/5
Posted on Apr 1, 2025
Service: Unsatisfied😔, that's it, you ask the platform.
And there is no free parking space, 60 yuan a night.
Environment: Noisy to the point of crying for help, kindergarten at 6 o'clock, feedback said, that's it.
Hygiene: The most disappointing time for Home Inn, I don't want to write a bad review, but I have to ask everything, ask the platform, ask the headquarters. Vomiting blood.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!小如一看到您的反饋,對於在酒店入住所感到的不滿,再次説聲抱歉,關於停車費的問題在您下訂單界面時都有相關的提示是收費停車場,由於酒店靠近羅湖小學,入住時有耳塞提供,也感謝您百忙中指出酒店的不足,看到您的反饋後酒店會加強管理,再次對您入住期間帶來的不滿説聲抱歉。酒店歡迎您下次到來看到小如的進步,祝您生活愉快!
David0822
Double Room
Stayed in Feb 2025
Other
8 review
4.0/5
Very Good
Posted on Mar 27, 2025
The location and transportation of the hotel are very convenient. In fact, it is easy to find according to the navigation. There are many convenience stores and restaurants nearby. The services of the front desk and cleaning staff are very warm, professional and thoughtful, which can be given full marks. The breakfast is also very good. The hotel is indeed in an apartment building, but it is normal in a place like Luohu where every inch of land is valuable. Moreover, the decoration is standard home-like style, and the living experience is not much different. The only drawback is that the bathroom door does not close tightly and the floor drain is very slow.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!小如一看到您的反饋,對於在酒店入住所感到的不滿,再次説聲抱歉,也感謝您百忙中指出酒店的不足,看到您的反饋後酒店會加強衞生培訓以及管理,再次您入住期間帶來的不滿説聲抱歉。酒店歡迎您下次到來看到小如的進步,祝您生活愉快!
Guest User
Business Double Room
Stayed in Feb 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 26, 2025
The hotel is right next to the subway entrance, with convenient transportation; the lady at the front desk is also very enthusiastic and has a good service attitude; the room is also very clean, and it is safe and comfortable to live in.
Original TextTranslated by Google
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, greetings are the most beautiful words. Thank you for the praise of your hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.