Guest Reviews of City Station (Shenzhen KKone Riverside Times Store)
9.4/10
Outstanding
569 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.3
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All reviews(569)
Positive reviews(551)
Reviews with photos/video(198)
Easy to get around(83)
Convenient for shopping(62)
Close to metro(54)
Friendly front desk staff(39)
Nice sea view(28)
Perfect for business trips(15)
Clean pool(5)
Great swimming pool(5)
Negative reviews(18)
Fletchy
Business Superior Room - 1-Bedroom (Fridge, Balcony)
Stayed in Mar 2025
Business traveler
4 review
9.5/10
Amazing
Posted on Apr 17, 2025
A really good space, clean and tidy in a great location! Cleaned every day and fresh linen/towels after. If you’re looking for a convenient place to stay in SZ - this is it. Reception are super nice and help out with parcels and everything you need!! We even got a room upgrade!
Response from Property: Dear, thank you for staying at our City Inn Hotel Apartment. Your affirmation is the greatest encouragement and support for us! We will work harder to provide you with better service. Looking forward to your stay again!
Simon0816
Deluxe 3-bed Room
Stayed in Feb 2025
Traveling with friends
12 review
7.0/10
Posted on Mar 26, 2025
I think there is a good place to live because it is near kkone which a large shopping mall.
Response from Property: Dear, thank you for staying at our City Inn Hotel Apartment. Your affirmation is the greatest encouragement and support for us! We will work harder to provide you with better service. Looking forward to your stay again!
Guest User
Business Superior Room - 1-Bedroom (Fridge, Balcony)
Stayed in Aug 2025
Family
4 review
8.0/10
Very Good
Posted on Sep 8, 2025
The location was good, the check in staff were helpful. But the room was small and the bed was not comfortable. Very hard mattress. Toilet was also small and rather old.
But was liveable, just not comfortable sleep.
Response from Property: 尊敬的賓客您好! 我們對此次入住未能給您帶來舒適的入住體驗深表歉意。您預訂是園景一房一廳有40平左右,我們有海景一房一廳有44平左右,空間大光線好,床是1.8米的,您下次過來可以體驗一下奧,在您入住期間有任何問題可以聯繫前台給您解決,感謝您對我們的包容與諒解, 我們會繼續做好服務與客房, 相信閣下在下次入住時會得到更加好的入住體驗, 酒店期待您的再次光臨, 祝您生活愉快!
Guest User
Business Superior Executive Suite - 2-Room (1 Living Room)
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 28, 2025
Had an absolutely wonderful experience at this hotel; great service and value for money! I found the location to be very convenient, since I had an appointment at the HKU Shenzhen Hospital. I also enjoyed spending some time at the Shenzhen Bay Park, which was only one short train station away from Xiasha. Will definitely recommend your hotel to my friends when they visit Shenzhen.
6/7
Response from Property: Dear, thank you for staying at our City Inn Hotel Apartment. Your affirmation is the greatest encouragement and support for us! We will work harder to provide you with better service. Looking forward to your stay again!
Guest User
Superior Business Double Bed Room With Duck Down Quilt And Buckwheat Pillow
Stayed in Nov 2024
Traveling with friends
23 review
9.0/10
Great
Posted on Jan 10, 2025
Location location location
So many restaurants and a state of the art mall just downstairs. subway station is 3 min walk. This is a good choice if you just need a home to sleep and want to save time with travel and eating.
Response from Property: Dear, thank you for staying at our City Inn Hotel Apartment. Your affirmation is the greatest encouragement and support for us! We will work harder to provide you with better service. Looking forward to your stay again!
Godwin CK Ho
Superior Business Double Bed Room With Duck Down Quilt And Buckwheat Pillow
Stayed in Jul 2025
Family
2 review
8.0/10
Very Good
Posted on Aug 25, 2025
Can improve more on maintenance and standardisation of amenities.
Response from Property: 親,謝謝您入住我們城市驛站酒店公寓,感謝您的建議我們會進一步優化我們的服務,您的肯定是對我們最大的鼓勵和支持!我們會更加努力的為您提供更好的服務。期待您的再次入住哦!
Guest User
Deluxe Suite - 1-Bedroom, Sea-View, Night View
Stayed in Sep 2024
Family
1 review
9.5/10
Amazing
Posted on Nov 2, 2024
Good place. Good location. All the nice food and attractions are nearby. It stays above the KKone Shopping mall
Response from Property: Dear, thank you for staying at our City Inn Hotel Apartment. Your affirmation is the greatest encouragement and support for us! We will work harder to provide you with better service. Looking forward to your stay again!
Guest User
Deluxe Executive Room - 2-Room, Sea-View (1 Living Room)
Stayed in Jun 2025
Family
4 review
9.5/10
Amazing
Posted on Aug 3, 2025
Good location, the owner couples are very helpful and friendly
Response from Property: 親,謝謝您入住我們城市驛站酒店公寓,您的肯定是對我們最大的鼓勵和支持!我們會更加努力的為您提供更好的服務。期待您的再次入住哦!
陳多文
Superior Business Double Bed Room With Duck Down Quilt And Buckwheat Pillow
Stayed in Oct 2024
Business traveler
11 review
8.5/10
Very Good
Posted on Dec 2, 2024
Clean and comfortable room
Good security
Shopping, Eating and drinking at the same shoping center.
I should have planning my next visit soon.
Response from Property: Dear, thank you for staying in our City Inn Hotel Apartment. Your affirmation is our greatest encouragement and support! We will work harder to provide you with better services. Looking forward to your stay again!
Guest User
Superior Business Double Bed Room With Duck Down Quilt And Buckwheat Pillow
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Nov 26, 2024
Great location and, very helpful and friendly staff. We always stay here in Shenzhen as we live the neighbourhood. Couldn't be happier.
Response from Property: 親,謝謝您入住我們城市驛站酒店公寓,您的肯定是對我們最大的鼓勵和支持!我們會更加努力的為您提供更好的服務。期待您的再次入住哦!
Guest User
Superior Business Double Bed Room With Duck Down Quilt And Buckwheat Pillow
Stayed in Mar 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Apr 19, 2025
Perfect location, near metro and mall
Response from Property: 親,謝謝您入住我們城市驛站酒店公寓,您的肯定是對我們最大的鼓勵和支持!我們會更加努力的為您提供更好的服務。期待您的再次入住哦!
Jaxx.96
Superior Business Double Bed Room With Duck Down Quilt And Buckwheat Pillow
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Jun 12, 2024
Room with well maintenance. Surround by shopping complex and convenience stores.
Response from Property: 親,謝謝您入住我們城市驛站酒店公寓,您的肯定是對我們最大的鼓勵和支持!我們會更加努力的為您提供更好的服務。期待您的再次入住哦!
Guest User
Business Superior Room - 1-Bedroom (Fridge, Balcony)
Stayed in Feb 2024
Couple
2 review
9.5/10
Amazing
Posted on Mar 11, 2024
The Hotel is situated just next to KKone Shopping mall, is very convenience and there is so many small restaurants nearby, you can enjoy different kind of food.
Response from Property: 親,謝謝您入住我們城市驛站酒店公寓,您的肯定是對我們最大的鼓勵和支持!我們會更加努力的為您提供更好的服務。期待您的再次入住哦!
Anonymous User
Business Superior Room - 1-Bedroom (Fridge, Balcony)
Stayed in Oct 2024
Family
6 review
10/10
Outstanding
Posted on Jan 15, 2025
Good Kampong living environment
Response from Property: 親,謝謝您入住我們城市驛站酒店公寓,您的肯定是對我們最大的鼓勵和支持!我們會更加努力的為您提供更好的服務。期待您的再次入住哦!
Guest User
Superior Business Double Bed Room With Duck Down Quilt And Buckwheat Pillow
Stayed in Oct 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 22, 2024
Goodd
Response from Property: 親,謝謝您入住我們城市驛站酒店公寓,您的肯定是對我們最大的鼓勵和支持!我們會更加努力的為您提供更好的服務。期待您的再次入住哦!