The Ritz-Carlton Shenzhen
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The Ritz-Carlton Shenzhen

No. 3 of Premium Hotels in Shenzhen
No.116 Fuhua 3rd Road, Futian District, Shenzhen, Guangdong 518048, China
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hotel overview picture
Last booked 7 hrs ago
China travel essentials
Easy to reach
Currency exchange
Translation tools
Free parking
Varied breakfast
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Amenities
Outdoor swimming poolFree
Spa
Executive Lounge
Fitness RoomFree
Public parkingFree
Car Charging Facilities
Priority airport pick-up
Car Rental
All amenities
Property Description
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.
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9.5/10
Outstanding
Very good stay!
All 2,939 reviews
Surroundings
Metro: Convention & Exhibition Center
(150m)
Metro: Gangxia
(650m)
Airport: Shenzhen Bao'an International Airport
(32.8km)
Train: Futian Railway Station
(1.0km)
Train: Shenzhen Railway Station
(7.6km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Oasis Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Club Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Family Connecting Room

1 Queen bed and 1 King bed
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
7

The Ritz-Carlton Suite

1 Queen bed
446m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Premier King Bed Room

1 Queen bed
55m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Premier Suite

1 Queen bed
104-122m² | Floor: 7-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Carlton Suite

1 Queen bed
118m² | Floor: 28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Deluxe Garden View King Bed Room

1 Queen bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Ritz Kids Summer Adventure Childlike "Renewed Room"

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Club Premier Twin Bed Room

2 Double bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Premier 2-bed Room

2 Double bed
55m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Prestige Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Club Premier King Bed Room

1 Queen bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Club Executive King Bed Suite

1 Queen bed
100m² | Floor: 26-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

King -Size Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
7

Club Executive Twin Bed Suite

2 Double bed
100m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Discovery Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Garden View Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Deluxe King Bed Room

1 Queen bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Premier Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Deluxe Garden View Twin Bed Room

2 Double bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Premier King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Garden View King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Twin -Size Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Club Deluxe King Bed Room

1 Queen bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
7

Ritz Kids Night Safari Theme Suite

1 King bed
62m² | Floor: 6-22
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Estee Lauder Themed Room

1 King bed
62m² | Floor: 7-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Oasis Terrace Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Club Junior Suite

1 King bed
62m² | Floor: 15-17,19-26
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
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Guest Reviews

9.5/10
Outstanding
2,939 reviews
28 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
  • Cleanliness9.6
  • Amenities9.3
  • Location9.5
  • Service9.5
Average for similar properties in Shenzhen
Most Mentioned
Review summary
Powered by AI
Location: The hotel's convenient location near shopping malls and the MTR station was frequently mentioned as a significant advantage, making it easy for guests to navigate the city.(based on 564 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 30, 2025
There for a weekend, staffs are very welcoming, convenient location. Room is clean and the bath was nice especially with the view The cigar bar is very cool with live band, breakfast tastes OK but has good variety Overall it's worth the price
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 21, 2025
My recent stay was absolutely fantastic and exceeded all my expectations. Jennifer in particular was incredibly friendly and attentive from the moment I checked in. The room was spacious, clean, and well-maintained, with comfortable bedding that ensured a great night’s sleep. The view from my window was also a nice bonus, adding to the pleasant atmosphere. The hotel’s location was perfect—close to public transport and many popular spots, saving me a lot of travel time. I also enjoyed the delicious breakfast buffet each morning, which had a wide variety of options to suit different tastes. I would definitely choose this hotel again on my next visit and highly recommend it to anyone looking for a comfortable and enjoyable stay.
X‍i‍a‍o‍s‍a‍z‍a‍i‍z‍o‍u‍y‍i‍h‍u‍i
September 12, 2025
酒店房間不錯,需求都能滿足,最讓人佩服是酒店人員服務意識極強,笑臉相迎,提出問題都能及時解決,有一種回家感覺,周邊商業環境齊全,吃飯購物都極為方便,值得推薦
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_‍W‍e‍C‍h‍a‍t‍1‍5‍5‍9‍7‍*‍*‍*‍*
September 12, 2025
沒有酒單,寶特利的電解質水收我35,可以,明碼標價就行 電視機遙控板沒電,就不知道啥問題了,肯定是我姿勢不對
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T‍o‍n‍y‍y‍e‍u‍n‍g
September 11, 2025
這次入住,感覺酒店服務非常好,尤其是賓客服務部的小哥哥非常關注我們的需求,響應非常迅速。房間衞生打掃的也非常乾淨,環境很好
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D‍i‍a‍n‍a‍G‍u‍u‍u
September 10, 2025
住過這麼多酒店,這家真的讓我眼前一亮!簡直是黃金地段,離熱門景點和購物中心近在咫尺,出酒店走幾步就能融入城市的熱鬧,完全不用擔心出行和購物問題,節省了超多時間和交通成本。服務團隊太貼心啦!辦理入住時,前台人員效率超高,住店期間,客房服務響應迅速,超高效。 這家酒店各方面都無可挑剔,下次出行,我肯定還選這兒!
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M‍3‍0‍2‍2‍9‍0‍*‍*‍*‍*
September 10, 2025
麗思卡爾頓果然名不虛傳!從下車時禮賓的微笑,到客房裡手寫的歡迎卡,每個細節都無可挑剔。行政酒廊的餐食精緻得像藝術品,床品更是柔軟得像睡在雲端。這趟入住成了完美旅行的點睛之筆,值得專程為它而來!
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M‍6‍0‍4‍1‍4‍*‍*‍*‍*
September 8, 2025
生日選擇入住深圳星河麗思卡爾頓酒店,從踏入酒店到離店,每一處細節都讓我感受到滿滿的誠意與温暖。 入住時,酒店精心準備的温馨佈置瞬間點燃了生日氛圍,後續朋友臨時到訪,酒店更是送上了免單禮遇,這份意外驚喜徹底超出預期。 這次生日因深圳星河麗思卡爾頓的陪伴變得格外難忘,未來一定會再次選擇,也真心推薦給所有追求優質入住體驗的朋友
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Services & Amenities

Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
6 Restaurants
Meeting Room
Multi-Function Room
6 Restaurants
PALETTO意大利餐厅
Business hours: [Mon - Sun] 12:00-14:30, 18:00-22:30
雪茄餐吧
Business hours: [Mon - Sun] 19:30-01:30 the next day
深圳丽思卡尔顿酒店Fix美食屋
Business hours: [Mon - Sun] 08:00-20:00
Flavorz全日制餐厅
Style: A la carte, Buffet
Open for: Breakfast, Brunch, Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 18:00-22:00
ONYX大堂酒廊
Business hours: [Tues - Sat] 20:00-01:00 the next day
星丽中餐厅
Cuisine: Cantonese
Business hours: [Mon - Sun] 11:00-14:30, 17:30-22:30
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
CNY 525.00 (approx. AU$ 112.95) per person per night
Extra cot: Free
Children 3 years old and over
CNY 525.00 (approx. AU$ 112.95) per person per night

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 109.00 (approx. AU$ 23.45) per person
Children 12–17 years old
CNY 218.00 (approx. AU$ 46.90) per person
Adult
Buffet:CNY 218.00 (approx. AU$ 46.90) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. AU$ 215.14) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Number of Rooms: 280
Phone:+86-755-22222222
Email:rc.szxrz.reservations@ritzcarlton.com
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

Frequently Asked Questions

What is the cancellation policy for The Ritz-Carlton Shenzhen?

The cancellation policy for The Ritz-Carlton Shenzhen varies depending on the type of room and booking conditions.

How much does it cost at The Ritz-Carlton Shenzhen?

Prices at The Ritz-Carlton Shenzhen change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does The Ritz-Carlton Shenzhen have airport transfer services?

Yes, The Ritz-Carlton Shenzhen offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are The Ritz-Carlton Shenzhen nearby landmarks?

Nearby attractions to The Ritz-Carlton Shenzhen include Shenzhen | 【MOTO Comedy】Daily from Monday to Sunday | Hilarious Stress-Relieving Premium Talk Show Gala, only 260m from your search (straight-line distance) away.

Does The Ritz-Carlton Shenzhen provide a pool?

Yes, The Ritz-Carlton Shenzhen has a swimming pool for guests.

Is there a restaurant in The Ritz-Carlton Shenzhen?

Yes, The Ritz-Carlton Shenzhen has a restaurant serving a variety of Cantonese dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at The Ritz-Carlton Shenzhen?

Check-in at The Ritz-Carlton Shenzhen starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at The Ritz-Carlton Shenzhen?

No, pets are not welcome at The Ritz-Carlton Shenzhen.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport32.89KM
Nearest Train StationFutian Railway Station
Distance to Train Station1.06KM
Nearest Metro StationConvention & Exhibition Center
Distance to Metro Station0.15KM
Average Price FromAUD997
Hotel Star Rating5