Park Hyatt Shenzhen

Really love this hotel! The service is absolutely fantastic, and the pool is amazing – it's a music pool, and the water quality is the best in Shenzhen.

The room was comfortable, and the tea set provided was perfect for enjoying tea. The swimming pool was beautiful and really gave off a vacation vibe. The hot and cold plunge pools were just the right temperature, incredibly stress-relieving.

Huge thanks to Lenn, Kyan, and Alan for their incredibly warm and attentive service from start to finish. They made our trip to Shenzhen truly delightful and of excellent quality. We'll definitely choose Park Hyatt again, as their butlers are always on hand to assist with any request you might have. It was a very pleasant two-day stay. The use of Lelabo toiletries really speaks to Park Hyatt's generosity and good taste! ^_^

The hotel's environment, location, and service are all excellent. Special commendation goes to our butlers Lenn, Alan, and Kyan, who provided consistently high-quality service, were incredibly responsive to all our needs, and delivered impeccable service. This hotel truly stands out among all the hotels I've stayed in! Thank you for your amazing service; we will definitely choose your hotel again next time we visit Shenzhen!!!

Everything about this hotel is great – the height, the service, and the location. Breakfast was good too, though a little less impressive than what I had in Guangzhou (a bit of an unfair comparison, as I had just come from the Park Hyatt in Guangzhou). The restaurant on the 118th floor was absolutely fantastic; we had our New Year's Eve dinner there and it was truly satisfying, especially for those who love high-altitude dining!

Stayed in a connecting room with my family. Ran into some work issues, and Lenn, Kyan, Alan, and Bobby from Guest Services were incredibly helpful. They assisted with printing, signing, and mailing documents, making everything go smoothly. Sherry from room service was also excellent, kindly helping me with several requests, even though I troubled her quite a bit. Plus, the breakfast was delicious. Overall, a five-star experience!