Raffles Shenzhen

Heard great things about this hotel, so I decided to stay and experience it myself. The view is quite nice, you can even see the 'Spring Bamboo' building. The staff members were all very friendly, breakfast was delicious, and the room was very clean.

I rarely write reviews, but the front desk guy was so shy and asked if I had a good experience, to please leave a good review, haha! So here it is. When I first checked into this hotel in Shenzhen, I wasn't particularly impressed and even complained that there wasn't even any fruit. But when I came back in the evening, I found fruit, and also a pot of tremella soup! So heartwarming. Whenever I choose a hotel, I always look for a room with floor-to-ceiling windows and endless views. What I loved most about this place was the bathroom – it was really beautiful and well-detailed. I especially love this hotel now because I had a wonderful dream last night, haha! It's been a long time since I had such a good dream. There was a yoga mat in the room, but unfortunately, it was quite dirty.

The room was spacious and the bedding was comfortable. The breakfast was rich and varied, the view was great, and the staff were friendly and attentive. Thumbs up ( ˘ ³˘)❤

The room was incredibly spacious and had an amazing view. A huge thanks to Nathan for his very attentive butler service! He helped set up the room and made sure the flowers I ordered were delivered smoothly. He also thoughtfully checked in to make sure I was resting comfortably.

The room was incredibly spacious. The hotel even surprised me with a cake for my birthday, which was a lovely touch. The yellow bathrobe was exceptionally comfortable. I loved it so much that I immediately bought a new one from the butler after checking out! I was initially told there would be a charge for extra beds, and I requested two. To my pleasant surprise, the hotel waived the extra bed fees when I checked out. It was a wonderful and unexpected gesture. Big thanks to the butler team — Kathryn, Maddy, Qian, and Echo — as well as the duty manager, Singer, for their excellent service. The only minor disappointment was that some of the Panorama Suite layouts differed slightly from the pictures on Trip.com, and the specific room type I wanted was fully booked. However, this didn't dampen my overall positive impression of the hotel. If I have the chance, I would definitely choose Raffles again. I hope to get my preferred Panorama Suite layout next time. (The evening buffet at the Starlight restaurant was absolutely delicious, especially the all-you-can-eat oysters – six different kinds! So delightful.)