Rezen Longuu Hotel (Shenzhen Longgang Universiade Center Station) Reviews

Not bad hotel in this area. Clean room, very good location and good service

Was my first stay, quick check-in and check-out, even gave us bottle water on both , room was very clean comfort bed had a good sleep, walking distance to many restaurants and kfc, definitely will book again if coming to Shenzhen again, only one problem as staff can not speak English.

This hotel is awesome. I've stayed here a few times. It's super convenient to the yuyuan Metro, there is a ton of local food, it's right next to f-town which is full of higher end food. There is free laundry on site which is a huge bonus! The rooms are modern and the Internet is fast. I will always stay here when I'm in shenzhen

very good！

good！！！

I stayed here for one night after watching a concert. It was quite late after the concert. I ordered a takeaway at around 10:10. It was delivered to the hotel front desk at around 11:20. I asked the front desk and they said the robot would deliver the food. As a result, it was not delivered until after midnight. I called the front desk and they said that there were too many takeaways and I had to wait for a long time. They suggested that I could go downstairs and get it myself if I was in a hurry. But I was too sleepy and tired later, so I fell asleep. As a result, no one reminded me that there was still a takeaway that I hadn't taken or delivered until I checked out the next day. It was quite speechless. I wanted to ask the front desk what was going on, but the schedule was tight and I had to catch a flight, so I didn't have so much time to ask slowly. Since I came back, the hotel has not communicated with me about any takeaway. I don't know whether the takeaway was not delivered at all, or it was delivered but I fell asleep and failed to deliver it. I understand that the hotel has too many takeaways and it takes a long time to deliver, and I accept that I didn't receive the takeaway because of my own reasons, which led to the inability to eat it, but I can't accept that the takeaway disappeared quietly without anyone notifying me of its whereabouts. A takeaway is not expensive, but the service from your hotel is a bit speechless. All in all, I am very dissatisfied.

A very good hotel. I stayed here last week and came back this week. I stayed in a parent-child room and the kids liked it very much. Next to it is Longgang Children's Park. It is very convenient to take children to play during the day. In the evening, go to the Universiade Center to watch the game.

There is Luckin Coffee in the lobby, the room is clean, warm and comfortable, there are free drinks in the minibar, there is a gym on the 14th floor, and it is very convenient to travel ~ The front desk is very good and considerate. The breakfast is delicious😄

If you have any needs or questions, call the front desk and they will be handled quickly. If you order takeout, the hotel will collect it for you and use a robot at the door of your room. Restaurant environment is clean But breakfast is nothing 😵💫 Taking a taxi to Longgang is very fast (because before going to Longgang Park, book a hotel first) Generally speaking, no loss There is something that will deduct points When I checked in, the attitude of the two staff members was not very good (it should have been updated earlier) It seems like he doesn’t want to work anymore When children check in, they need to fill in the information and they don’t explain it. The check out time and the time when the order was written are not mentioned. The room card will automatically expire after 12 o'clock on the second day and I won't tell you. Even if you have questions, I don’t want to answer them🙄 On the contrary, when I see the Guo position staff at dusk and night, I will like it👏👏 polite When you have questions/needs, go to them Even if he can't solve it himself, he will help you think of solutions/make useful suggestions👍👍

Perfect! There are just some small details that were not done well, such as no hand towels, which many four-star and three-star hotels have, and I can't understand why they give sugar but not coffee. The fireworks are a bit noisy these days, but otherwise it's fine.

This time I booked a family room. The room was warmly decorated and full of family warmth. The details of the room are thoughtfully designed to make people feel comfortable and at ease. Everything in the room is free to use, including drinks in the refrigerator. In addition, the toiletries prepared for children are also complete, so you don't need to bring them yourself. The surrounding area of ​​the hotel is very convenient. There is a convenience store downstairs and there are many eating options nearby. It is recommended for both parent-child and business travel, and the price/performance ratio is very high. 

The room is spacious and has a small refrigerator with free soy milk, mineral water, cola and other drinks. It is very close to Longcheng Park, suitable for rest and business trips. The price-performance ratio is relatively high, and the front desk service is enthusiastic

The first choice for watching football at the Shenzhen Universiade Center is the Cloud Select Hotel. The price is affordable, the room is large, clean and hygienic, and the bedding is very good. I, a picky sleeper, feel very comfortable and have a good sleep here. There is free drinking water in the refrigerator, as well as tea and ear-mounted coffee. There are mobile phone charging equipment in the room. They are very considerate for the guests! The disposable toothbrush is also very easy to use, and the bathrobe and bath towel are very white and clean. The breakfast buffet is pretty good and is very affordable in the hotel. There are places to eat around the hotel, as well as Luckin Coffee and 7/11 convenience stores. There is a subway not far away, so traveling is very convenient. Overall, it is worth staying.

Full marks for details, shoe horns and computer stands are taken into consideration, the environment and hygiene are also satisfactory, a good choice for business travel