CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen
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CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen

Experience at CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen, the 4-star hotel in Shenzhen. It boasts an 9.5/10 rating from 5399 guests, perfectly combining quality with excellent value. Prices begin at just AU$ 24.

Check in & Check out

From 14:00 until 12:00

Nearby Attraction

The Greater Bay Area No.1: 0.01km from the hotel

Shekou Ferry Terminal Zhuhai Cruise: 0.01km from the hotel

Shenzhen Shekou Cruise Home Port: 0km from the hotel

Pets policy: Pets are not allowed.

CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen

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China travel essentials
Easy to reach
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Most card payments accepted
Delicious breakfast
Excellent service
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Amenities
All amenities
Property Description
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It has been a pleasant stay. Very convenient as it is directly in the Cruise Terminal.
Surroundings
Metro: Taiziwan
(680m)
Metro: Shekou Port
(1.2km)
Airport: Shenzhen Bao'an International Airport
(24.2km)
Train: Futian Railway Station
(21.5km)
Train: Shenzhenjichang Railway Station
(24.3km)
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10

Seaview Princess Parent-Child Room (Privately Enjoying Children's Toys And Children's Toiletry Set)

1 Double bed and 1 Single bed
27-30m² | Floor: 7
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Ocean view
Butler service
Room Details
Check Availability
7

Enjoy The King Room (Smart Guest Control)

1 Double bed
15-18m² | Floor: 6-9
Window faces hallway
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Butler service
Cleaning tools
Room Details
Check Availability
6

Huange Deluxe Double Bed Room (Quiet Space + King Koil Mattress)

1 Queen bed
20-22m² | Floor: 6-9
Window faces hallway
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Butler service
Cleaning tools
Room Details
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5

Joyful Family Room (Three-Person Family Two-Bedroom + King Koil Mattress)

1 Double bed and 1 Single bed
22-25m² | Floor: 6-9
Window faces hallway
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Butler service
Cleaning tools
Room Details
Check Availability
6

Seaview Executive Apartment Room (Privately Enjoying A Washer-dryer Combo, A Large Refrigerator And A Microwave Oven)

1 Queen bed
26-30m² | Floor: 6-7
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Ocean view
Butler service
Room Details
Check Availability
10

Huanyi Sea-View Family Room-Ocean

2 Single bed
45-50m² | Floor: 8
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Ocean view
Butler service
Room Details
Check Availability
7

Sea-View Deluxe Double Bed Room (Sea-View Floor-to-Ceiling Windows + Ocean Gaze + King Koil Mattress)

1 Queen bed
22-27m² | Floor: 6-9
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Ocean view
Butler service
Room Details
Check Availability
5

Japanese-Style Room (Tatami)

1 Double bed
15-18m² | Floor: 7
Window faces hallway
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Butler service
Cleaning tools
Room Details
Check Availability
6

Huange Sea-View Executive Suite (Tub + Mini Bar + 180° Sea View)

1 Queen bed
45-50m² | Floor: 6-9
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
9

Seaview Parent-Child King Bed Room (with Children's Tent, Children's Toys And Toiletry Set)

1 Queen bed
22-27m² | Floor: 7
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Ocean view
Butler service
Room Details
Check Availability
5

Joyful Twin Room (Deep Sleep + King Koil Mattress)

2 Single bed
20-24m² | Floor: 6-7
Window faces hallway
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Butler service
Cleaning tools
Room Details
Check Availability
6

Joy Pavilion King Room (Smart Guest Control)

1 Queen bed
17-20m² | Floor: 6-9
Window faces hallway
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Butler service
Cleaning tools
Room Details
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Average for similar properties in Shenzhen
Most Mentioned
Review summary
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Service Quality: Guests frequently praised the hotel's service for being excellent and attentive. The staff are described as friendly, helpful, and accommodating, often going out of their way to assist with early check-ins or providing thoughtful services like takeaway breakfasts for early departures.(based on 1,890 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 17, 2026
The environment was clean and tidy, with complete facilities and thoughtful service. The breakfast had a wide selection, fresh and delicious. Thumbs up to the staff! 👍🏻👍🏻👍🏻
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 16, 2026
The hotel facilities include a laundry room and a restaurant. Downstairs, there's a whole commercial area connected to Shekou Port, with plenty of food and drink options. It's also very close to K11. If you search for the Huawei flagship store, there's an outdoor children's play area right outside, which is convenient if you're traveling with kids. The view is just okay, and the room was a bit cramped. The service was excellent. Seeing that we had children, they proactively offered two small snacks and two pony keychains, which the kids loved.
Original TextTranslation provided by Google
c‍a‍n‍d‍y‍1‍9‍8‍7‍z‍j‍j
February 16, 2026
The location is incredibly convenient! Shekou Port is right downstairs, so getting to Hong Kong and Macao takes just a few minutes by ferry, saving so much time and effort. The breakfast spread was excellent and varied, and the room was clean and comfortable. I had a very pleasant stay~
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 15, 2026
Facilities: Excellent Cleanliness: Clean and tidy Environment: Good Service: Thoughtful and meticulous
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 15, 2026
Excellent! The hotel is right inside the cruise center, which made catching our morning cruise incredibly convenient. The front desk staff was very helpful, and the breakfast, with its sea view and wide variety of options, was fantastic. Highly recommend!
Original TextTranslation provided by Google
M‍o‍c‍h‍a‍y‍u‍a‍n‍g‍u‍n‍g‍u‍n
February 15, 2026
This hotel is located right above the Cruise Centre, which makes it super convenient for crossing the border to Hong Kong by ferry. The restaurant is quite spacious, but unfortunately, our ship departed too early for us to enjoy breakfast there. The front desk staff, especially the ladies, were really helpful and even upgraded us to a sea-view room. The room itself has a lovely fresh and modern vibe, and the facilities are quite new. It was a very comfortable stay.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 14, 2026
The front desk staff were warm and attentive, and there's free parking available. The breakfast offers a great variety, and the room was clean and hygienic. Excellent value for money, highly recommended!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 1, 2026
The hotel was hard to find, and for over 700 [currency, e.g., Yuan], it wasn't particularly cheap, but the room was incredibly small. There was so much dust on the headboard, and no space at all to eat comfortably, so we had to sit on the floor. The bathroom was pitifully tiny; you couldn't even turn around in it. For a 'family room', it was impossible for parents to get dressed in the bathroom after a shower, which was really awkward. The child toilet seat provided didn't even fit the toilet, making it useless. There were mold stains everywhere, on the corners and ceiling, and the bedsheets were tattered. It was just a complete mess! 😰😰😰
Original TextTranslation provided by Google

Services & Amenities

海景餐厅
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

Self check-in kiosk

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Children 5 years old and under
CNY 39.00 (approx. AU$ 8.02) per person
Children 6–17 years old
CNY 69.00 (approx. AU$ 14.19) per person
Adult
Buffet:CNY 69.00 (approx. AU$ 14.19) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The guest checking in must be between 18–65 years old.

Paying at the hotel

  • Cash

Property Description

  • Opened: 2021
  • Number of Rooms: 240
Phone:+86-755-21673399-0+86-15602458209
The CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen is an ideal spot for travelers wanting to discover the city. Visitors to Shenzhen will find that the CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen is a fantastic accommodation choice.

Futian Railway Station is located approximately 21km away and Shenzhen Bao'an International Airport around 24km away. Transportation around the city is also convenient, with Taiziwan Metro Station within walking distance. This hotel is located near many of Shenzhen's attractions including Shenzhen Shekou Cruise Home Port, The Greater Bay Area No.1 and Shekou Ferry Terminal Zhuhai Cruise.

When guests have some time on their hands they can make use of the onsite facilities. This Shenzhen hotel offers parking on site.

According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.

You might be wondering

What is the cancellation policy for CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen?

The cancellation policy for CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen varies depending on the type of room and booking conditions.

How much does it cost at CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen?

Prices at CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen have airport transfer services?

No, CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen doesn't offer airport transfer services.

What are CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen nearby landmarks?

Nearby attractions to CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen include Shenzhen Shekou Cruise Home Port, only <100m from your search (straight-line distance) away.

Does CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen provide a pool?

No, CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen doesn't serve a pool.

Does CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen have breakfast?

Yes, CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen have the high-rated breakfast including: Western, Chinese.

What are check-in & check-out time at CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen?

Check-in at CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen starts from 14:00, and the standard check-out time is by 12:00.

Are pets welcome at CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen?

No, pets are not welcome at CitiGO Hotel in K11, Shekou Cruise Homeport, Shenzhen.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport24.19KM
Nearest Train StationFutian Railway Station
Distance to Train Station21.45KM
Nearest Metro StationTaiziwan
Distance to Metro Station0.48KM
Average Price FromAUD126
Hotel Star Rating4
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