Zebra Hotel (Shenzhen Dongmen Old Street Luohu Railway Station Store) Reviews
Zebra Hotel (Shenzhen Dongmen Old Street Luohu Railway Station Store)
Room 3001, 30th Floor, Foreign Trade Group Building, No. 239 Zhongxing Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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Guest Reviews of Zebra Hotel (Shenzhen Dongmen Old Street Luohu Railway Station Store)
8.5/10
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.2
Service8.9
Cleanliness8.4
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All reviews(68)
Positive reviews(57)
Reviews with photos/video(17)
Great service(14)
Awesome stay(12)
Classy environment(10)
Easy to get around(10)
Average sound insulation(6)
Great location(6)
Large rooms(5)
Great value for money(5)
Negative reviews(11)
kim fung yip
Deluxe King Room
Stayed in Nov 2024
Solo traveler
54 review
7.0/10
Posted on Dec 23, 2024
I do not know if I finally stayed, even gave me a mahjong room, big is big, but the door is not the usual wooden door, is a glass door feels insecure, but fortunately cheap
Everything else is passable
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your review. That is a mahjong room. We wanted to install a soundproof door before, but the actual conditions do not allow the glass door and wooden door to be installed at the same time, so we kept the glass door. The door of each of our rooms can be locked from the inside, and each door has a card. There are building security patrols on the floor, so you can rest assured about the safety issues.
Seven Hong
Discount Room
Stayed in Sep 2024
Solo traveler
92 review
1.7/10
Posted on Oct 28, 2024
The soundproofing is not good, there is someone next door and the toilet cannot be flushed and the water is clogged. The towels are placed in an unhygienic place. At four o'clock in the middle of the night, there was a cockroach walking around. I don't know if it was rummaging through the garbage or something. It kept rummaging through paper bags throughout the night. The sound of the cockroach, and then I went crazy after the cockroach died.
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry for your bad experience this time. We will work hard to improve and strengthen the cleaning work to provide guests with a tidier living environment.
ycp
Deluxe King Room
Stayed in Jun 2024
Family
15 review
8.5/10
Very Good
Posted on Jul 13, 2024
I originally booked two rooms, but before I showed up, the hotel said that one of the rooms would be changed to a different type, which I had no choice but to accept. However, the staff at trip.com were very nice and helped me contact the hotel and provide compensation accordingly.
The hotel is right next to Shaibu Station, which is quite convenient, but it is actually difficult to find. Fortunately, there is a signboard downstairs. Because it is a hotel rather than a hotel, the entire 30th floor of the building belongs to the hotel.
Downstairs is the Dongmen Market and shopping mall, which is also close to the East Gate.
The receptionist was polite and had a good attitude.
The facilities are the same as those of ordinary hotels, but they seem to be older and not like they will be opened in 2021.
The smell in the toilet is unacceptable and cannot be removed. It spreads out into the room and affects sleep. My family does not recommend staying here next time.
Original textTranslated by Google
Response from Property: Thank you very much for your correction. We will improve it as soon as possible and look forward to your visit again.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Traveling with friends
1 review
4.0/10
Posted on May 17, 2024
This hotel environment is possible, the hotel waiter sleeping outside all night has a little strange noise, but also very loud noise 10 minutes noisy I do not know why the desk staff Lin in the sofa is really very bad speechless this hotel Can be blacklisted please do not book this hotel
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your correction. We will improve it as soon as possible and look forward to your visit again.
Anonymous User
Deluxe King Room
Stayed in Apr 2024
Business traveler
4 review
10/10
Outstanding
Posted on May 20, 2024
The price is economical and the location is close to the subway station, which is very convenient.
Original textTranslated by Google
Response from Property: 尊敬的顧客,十分感謝您對我們工作的認可,以及對我們酒店的好評,我們會再接再厲,期待您下次光臨
M253353****
Discount Room
Stayed in Aug 2024
Other
3 review
10/10
Outstanding
Posted on Sep 7, 2024
The environment is good. The location is very close to Dongmen Street. It is convenient for traveling, eating and playing.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to provide good service and look forward to your next visit!
M239437****
Discount Room
Stayed in Jul 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 29, 2024
The room exceeded expectations, and the price is affordable. It is right outside the subway, and it is very convenient to go to Dongmen Pedestrian Street, Old Street, and China World Trade Center. It is very cheap. It feels very good and the boss is also nice.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to provide good service and look forward to your next visit!
M532915****
Discount Room
Stayed in Jul 2024
Solo traveler
25 review
4.0/10
Posted on Aug 25, 2024
The quilt on the bed is very hard and the pillowcases are stained. The bathroom and shower room are together and the space is very small. There is a squatting area under the shower. It is recommended to pay more and stay in a good hotel.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for correcting our shortcomings. We will continue to work hard to provide better services to our guests.
Guest User
Stayed in Mar 2024
Other
2.0/10
Posted on Apr 10, 2024
The reason why I lost my ring is that the cleaner just put it into the toilet. If I hadn't been in a hurry, I wouldn't have bothered to argue with him.
Original textTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your bad accommodation experience. After asking the cleaning lady, she said that there were too many paper towels and other paper products scattered everywhere in the bathroom, and she did not see your ring when cleaning, so she flushed the paper towels into the toilet.
Guest User
Stayed in Sep 2023
Other
10/10
Outstanding
Posted on Oct 2, 2023
The overall feeling is pretty good. Downstairs is the Dongmen Center and the hotel is on the top floor. The location is easy to find. It’s not bad for a single person. It’s so big and very close to Dongmen Pedestrian Street. You can go shopping when you have time. There’s no need to waste such a good thing. Geographical advantage, all five-star reviews, will come again next time.
Original textTranslated by Google
6/8
Response from Property: 尊敬的宾客,十分感谢您对我们酒店的好评,我们会继续努力做好服务,期待您的下次光临
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Business traveler
2 review
3.0/10
Posted on Jun 1, 2024
The elevator was very loud and I couldn't sleep all night. Bad review.
Original textTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your bad accommodation experience this time. The hotel is on the top floor, the elevator is old, and the noise produced during operation does have an impact. I think you will feel it when you first check in, whether it is when you arrive at the hotel or Book a room online. If you feel the environment is unacceptable when you first check in, we can cancel your order for free.
Weilesanjie
Deluxe Double Room
Stayed in Feb 2024
Traveling with friends
1 review
6.5/10
Posted on Mar 28, 2024
The crack in the door is so big and scary
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your correction. We will improve it as soon as possible and look forward to your visit again!
Anonymous User
Deluxe Business Room
Stayed in Mar 2023
Couple
2 review
2.0/10
Posted on May 18, 2023
I found several cockroaches in the hotel room and felt very uneasy. The hygiene level was very poor, the bed was uncomfortable, and it was difficult to sleep all night. Because I checked in very late, I didn't ask the hotel to change rooms. When checking in, the front desk clerk took a long time to find the reservation record. The waiter's attitude was not very friendly. Will not stay at this hotel again.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!