First of all, it is worth affirming that it is indeed close to the Hutuo River, and the interior also has an excellent environment, which is suitable for meetings, training, and even weddings, so I will give the environment four stars. But for family vacationers, it is really a hellish experience. I will talk about it one by one.
First, about hygiene. There are stains on the bathroom floor, and the carpet in the room is very dirty. The most unimaginable thing is that after taking a shower, I found a fist-sized hole on the bath towel and felt itchy all over. (I have reported this to the front desk. I said I have never encountered this in my many years of staying in hotels. The person in charge on duty at the front desk said the same thing. (See Figure 1)
Second, about safety. The balcony of the room faces the "gas pressure regulating valve". Fireworks are prohibited within five meters. Ashtrays are provided on the balcony of the room. (When I reported this, the answer was "the room is non-smoking") (See Figures 2 and 3)
Third, about facilities. More than half of the power supply in the room was off. After entering the room, the air purifier defaulted to the socket without power, resulting in it not starting all night. In the morning, a socket with power was found near the ground. (Figures 4, 5, and 6)
Fourth, about the first look of the spare parts The brand emelis, I thought it was a natural essential oil brand from London, the hotel spent a lot of money, after using it, I felt that the fragrance was very low-grade and found that it was a product registered in Guangzhou and Zhuhai, and the retail price was 48 yuan. (Figure 789), I believe it may also be the hotel channel strategy of the brand, but I am really disappointed, it is better not to see this brand and have no expectations.
Fifth, when I checked in at this hotel, the waiter who received me had two temper tantrums in total. The first time was to call a colleague to make coffee in the lobby, and the second time was the computer screen went black. Although she actually wanted to help me quickly, all the complaints about the internal employees and equipment were projected on me. We were told that "the hotel has received a group, the restaurant is unavailable, and we were not told that other entertainment activities were available."
Finally, the hair dryers in this hotel are less than 100 yuan, and the elevator hall is messy and filled with chairs on the lower floor, and guests need to walk over to find a car. (See Figures 10 and 11). At breakfast, "audit training meeting guests" picked fruits with their hands.
I think the hotel can focus on meetings, micro-business, training, and African team travel. It is very good, and there is no need to hang such a high diamond rating to upset our guests who usually target this.
(I have never evaluated a hotel so carefully, especially if it is based on consumption of five diamonds or above. The lowest score I have ever given is 4.5)
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