Western Evergreen Pu Zhen Hotel

We stayed for 3 days during the Spring Festival this year and stayed in room 218. At that time, we also wrote notes on the self-media platform and spoke highly of this hotel. This time we came over on November 1 and booked another 3 days. I originally wanted to stay in that hotel. room, but there were already guests in that room when we checked in, so the front desk arranged us in a room with an elegant terrace. After we got there, we were not very satisfied with that room type, so we went back to the front desk and changed to a deluxe double room. I was not very satisfied with this aspect of my stay this time. I said that I had booked a deluxe double room. When I checked in, I should have been told that this room type was not available, instead of privately changing me to a room with an elegant terrace. The front desk The man thought it was my first time to check in and wanted to fool me. He was a little speechless. Later, he went down to change rooms and said that the deluxe king room was available. . . There are a lot of mosquitoes here in the summer, and the smelly lady banged against the glass. We didn't really want to stay in a room with a balcony. Another thing that is not very smart this time is that we stayed for 3 nights, and the self-driving car had to register the license plate number at the front desk every day. Couldn't the system be smarter and input all the information for 3 days for me? The security outside was also in time. He is responsible and will not let in without inputting the information, even if he can see the room card. Shouldn't this management be praised for being so in place? Although the service at these two places made me a little unhappy this time, it was still a relatively pleasant stay, and I felt really good after spending three days in the hot springs.

The hotel is really nice. I will choose this hotel every time I go on a business trip! The hotel's service and hygiene are first-class, especially the front desk owner Xiao Hou, great!

The room is nice, small but clean, and the privacy is very good. You can change the soup at any time if you want! The two housekeeper sisters are also very conscientious, always available, and super patient! The day shift housekeeper I met here is Sister Xu Yanmin. The night shift housekeeper is Sister Sun Xuejiao! all good! The three pictures, p1, are the entrance of the private soup courtyard, the second picture was taken casually on the terrace in the evening, and p3, lanterns can be seen everywhere. The scenery is very good, but unfortunately the night scenes taken by my mobile phone are very poor. The only drawback is that you have to climb a mountain first to check in, but after climbing, the hot spring bath is super, super, super comfortable!

This is a must-visit place with kids. The park is clean and the environment is beautiful. Butler Xu Yanmin's service is excellent and responsive to all requests. The kids had a lot of fun and the infinity pool is worth checking out'

The location is good, the transportation is convenient, the rooms are comfortable and sanitary, and the girls at the front desk, Qi Wei, Gao Shiyu, and Xu Jiajia, are very enthusiastic in providing all kinds of help. I feel very considerate. I give them a thumbs up. The breakfast is rich in variety, the room facilities are new, the bedding is comfortable, and the environment is clean. Because it is in the mountains, the noise is low and quiet enough. For me, a person who has high requirements for sleep quality, it feels okay. Overall, I felt quite happy staying here.

First of all, I have to say that the service staff is really good and everything I want is delivered quickly, but! ! The hygiene is so bad! I was anxious to go out for fun when I checked in. I was really speechless when I came back from the hot springs at night! This sanitary condition is not a matter of cleaning. I was even afraid that something might have climbed to the roof... It was so scary!

Qi Weigao Shiyu and Xu Jiajia at the front desk of the hotel are warm and thoughtful in their service, and they can solve all the problems raised attentively. The overall hotel environment is warm and quiet, and the rooms are clean and tidy. The hotel has complete facilities, very cost-effective, strong wifi, good environment, very good location, good lighting in the room, and a very good bathroom, which is very large and has dry and wet separation. I will choose to come here to play next time.

Very satisfied, the service and all aspects are very good, but there are more mosquitoes this season, so take good protection.

The housekeeper, Xu Yanmin, is very nice and very dedicated. She sends requests via WeChat and her service is responded to immediately and she is always on call. You can enjoy unlimited private baths, the view in the public area is also good, and the service is very considerate. There will be tea and snacks on the way to replenish energy and water. In short, this is the most satisfying hot spring I have experienced in Shijiazhuang, so I temporarily decided to stay another night.