Sun Palace Hotel

Sun Palace Hotel Reviews

Sun Palace Hotel

11-29 Minamicho, Suruga Ward, Shizuoka City, Shizuoka Prefecture 422-8067, JapanView hotel details
Sun Palace Hotel
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Guest Reviews of Sun Palace Hotel

9.1/10
Great
175 review
Verified reviews
Location9.3
Amenities8.6
Service9.2
Cleanliness9.1
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All reviews(175)
Positive reviews(172)
Reviews with photos/video(45)
Great location(67)
Convenient location(44)
Awesome rooms(41)
Delicious breakfast(37)
Great value for money(22)
Easy to get around(12)
Friendly front desk staff(12)
Quiet & comfortable(10)
Negative reviews(3)
Edward from Russia
Single Room A-Non-Smoking
Stayed in Dec 2025
Solo traveler
13 review
9.5/10
Amazing
Posted on Apr 7, 2026
The hotel is located not far from Shizuoka Station. There’s a good, inexpensive izakaya right across from the hotel. Shizuoka is wonderful!
John Wakefield
Single Room A Smoking-Smoking
Stayed in Dec 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Jan 23, 2026
Excellent hotel with high standards in all areas. Friendly helpful staff who made me welcome. Comfortable bedroom cleaned daily with fresh towels. The set menu for breakfast was very good and the busy little ladies who served it were rather sweet and reminded me of my mother.
Xiongmaoqiyulvxing
Single Room A Smoking-Smoking
Stayed in May 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Jun 17, 2025
Right across from the hotel is a really popular izakaya. The hotel breakfast was quite good. However, the vending machine on the 6th floor was severely out of stock at night, so we had to go out to 7-Eleven to get what we needed.
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Guest User
Twin Room
Stayed in May 2025
Family
42 review
9.2/10
Great
Posted on Jun 16, 2025
It's just two blocks from Shizuoka Station South Exit, making it very easy to find. The twin room we booked was spacious enough. Breakfast offered both Japanese and Western styles, with generous portions and excellent taste. The staff were incredibly friendly and proactive, always greeting guests. They even lent us umbrellas when it rained. Two bottles of water were provided daily in the room, and a selection of other toiletries was also available.
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Guest User
Small Twin Room Non Smoking
Stayed in Apr 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on May 26, 2025
This was the largest and most affordable hotel I stayed at in Japan. Overall, it was quite good, and I'd highly recommend it. My only complaint is that the room felt very dusty. In fact, I even ended up with a sore throat the very first day I returned home. 😭😭😭
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Guest User
Single Room A-Non-Smoking
Stayed in Oct 2025
Solo traveler
5 review
7.0/10
Posted on Nov 20, 2025
The hotel turned off the air conditioning too early, maybe it is standard in Japan
Dharmesh Jhaveri
Single Room B
Stayed in Mar 2025
Solo traveler
5 review
9.0/10
Great
Posted on Apr 13, 2025
Breakfast is as terrible …staff tried their best to convince kitchen staff….but they failed in serving proper vegetarian breakfast even after choosing food on their options…. Hotel staff excellent but kitchen department worst… Vegetarian don’t take breakfast.
Chairat Modnak
Single Room A-Non-Smoking
Stayed in Jun 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Jul 30, 2024
The location is good and staff are nice. You’ll get a bottle of water each day during your stay.
nic000
Single Room A-Non-Smoking
Stayed in Mar 2025
Solo traveler
12 review
6.5/10
Posted on Apr 11, 2025
Nice staff,great location
AndyKani
Room With One Small Double Bed,Non-Smoking
Stayed in Oct 2024
Couple
33 review
10/10
Outstanding
Posted on Nov 8, 2024
Nice hotel and good value for money,
Guest User
Single Room A-Non-Smoking
Stayed in Nov 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Dec 4, 2024
good!
Guest User
Small Twin Room Non Smoking
Stayed in Feb 2026
Traveling with friends
9 review
9.5/10
Amazing
Posted on Apr 1, 2026
The location is perfect for dining, shopping, and transportation. The staff were friendly, and the place was clean. The breakfast was delicious, especially the Japanese style!
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Guest User
Small Twin Room Non Smoking
Stayed in Feb 2026
Business traveler
5 review
10/10
Outstanding
Posted on Mar 26, 2026
This was a wonderful hotel with exceptionally attentive service. After my initial stay, I returned a few days later. They kindly held my luggage for me during that time, and upon my return, it had already been delivered to my room. Furthermore, they provided me with the same room again, demonstrating their thoughtful consideration, which I deeply appreciated. Also, when I had some time before my train home, they allowed me to rest at the front desk for a while. They provided incredibly courteous and warm service until the very end. I wholeheartedly recommend this hotel.
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Guest User
Single Room A Smoking-Smoking
Stayed in Dec 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Feb 1, 2026
This is a very good hotel. It's clean, the room is a good size for one person, the staff is friendly and polite, it's easy to find food nearby, there are convenience stores close to the hotel, and it's near the train station. I would definitely stay here again if I have the chance.
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Guest User
Room With One Small Double Bed,Non-Smoking
Stayed in Nov 2025
Couple
36 review
8.5/10
Very good
Posted on Jan 1, 2026
The staff was friendly. The service was first-timer: my luggage, left at reception that morning, was waiting in my room at 3:30 PM. Bottles of Fuji water were provided upon check-in. The room has very high ceilings, with space for suitcases, a table, a chair, and two armchairs, but the double bed is very narrow, the smallest I've seen on my entire trip. I love the old-world style, the upholstered wooden furniture, and the high ceilings. The soundproofing is poor; loud conversations can be heard through the door from the hallway. The Japanese-style breakfast includes unlimited rice and curry.
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