Booked on line as pictures looked great but more was to be revealed upon check in. Many stairs to the top floor not really a problem as I knew there was no lift but in the heat, expect some sweat. Our first room the air-conditioner was broken so they delivered a fan it just blew hot air around. The room temp was 30deg. Finally they moved us from the hot room. The place is tired and needs maintenance, the taps in the bathroom were broken and fell over when you used them. The toilet ran all night like a water feature. The place advertisered satellite TV, no TV at all, mini bar and fridge, no Fridge, lock boxes nope none of them either. We had hot water once over four days and you had to run around in the shower to get wet. I cleaned the filters of the airconditoner as they were clogged and it worked much better. The staff were very young and seemed unable to make deci3sions and deal with problems. The pictures advertised are deceptive. Now the good things, staff were friendly and attentive, the pool and surrounds were excellent including the swim up bar and barman who makes excellent cocktails. The restaurant was great and the food delicious its outside undercover so it was hot but that didn't matter. Great location ten minutes to pub street and other locations. Sorry for the negative but it needs to be honest for future guests.