Citadines Prai Penang
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Bukit Mertajam

Citadines Prai Penang

Certified Sustainable
Menara Sentral, G-01, Jalan Juru Sentral, Bukit Mertajam, Penang 14000, Malaysia
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Last booked 9 mins ago on our site
Highlights
Free parking
Ideal location
Cozy rooms
Superb views
Pets welcome
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Amenities
Indoor swimming pool
Outdoor swimming pool
Fitness Room
Private parkingFree
Car Charging Facilities
Priority airport pick-up
24-Hour Front Desk
Restaurant
All amenities
Property Description
With a stay at Citadines Prai Penang, you'll be centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. This hotel is 12.2 mi (19.7 km) from Queensbay Mall and 14.4 mi (23.2 km) from KOMTAR.
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8.7/10
Very Good
Great location, strategic for business travel, easy access to anywhere and shops for eateries.
All 618 reviews
Surroundings
Airport: Penang International Airport
(25.7km)
Train: Bukit Mertajam Railway Station
(6.1km)
Landmarks: Rosemary De CHI Wellness, Icon City
(250m)
Landmarks: Grand Fitness
(300m)
Landmarks: Slim Doc Icon City
(350m)
Landmarks: Flying Cat Pilates Bukit Mertajam (Machine Pilates)
(370m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Studio Premier Twin
7

Studio Premier Twin

2 Single bed
39m² | Floor: 10-15,24-29,34-38
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
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Studio Premier King
9

Studio Premier King

1 King bed
39m² | Floor: 10-15,24-29,34-38
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
2 Bedroom Premier
12

2 Bedroom Premier

1 King bed and 2 Single bed
82m² | Floor: 10-15,24-29,34-38
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
2 Bedroom Executive
9

2 Bedroom Executive

2 Single bed and 1 King bed
75m² | Floor: 10-15,24-29
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability

Guest Reviews

8.7/10
Very Good
618 reviews
Verified Reviews
  • Cleanliness8.9
  • Amenities8.5
  • Location8.9
  • Service8.7
Average for similar properties in Bukit Mertajam
Most Mentioned
C‍C‍7‍8
July 15, 2025
Good location, very convenient even if you want to go Penang Island. There are two bedroom with living room suit for family stay.
J‍e‍n‍n‍J‍X
July 8, 2025
The location is perfect! There’s a local food court and several eateries just a short walk away, which makes it super convenient to grab a meal anytime. From hearty local dishes to quick snacks, everything was easily accessible without needing to travel far. The room was clean and spacious, and I was pleasantly surprised to find a small living area included—it added an extra touch of comfort and space to relax after a long day. Minor downside: The hotel is located near a busy junction, so do expect traffic jams during peak hours if you’re driving. Overall, I had a great experience. The hotel was comfortable, well-maintained, and in a very convenient spot. Would definitely recommend to travelers looking for comfort and easy access to food options.
Y‍a‍n‍a‍A‍d‍z‍m‍y
July 4, 2025
- [ ] Booking a room through Ctrip made it very easy for us to stay here. Comfortable and large room for us. Complete equipment. Very helpful host. Best location. Check-out arrangements were also easy.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 29, 2025
Friendly front desk staff , Spacious, comfy& clean room. Free Parking in front of hotel & at level 5👍👍 Will be back again as convenient & good stay for us when at this area. Only cons: It would be a lot better if can keep the ceiling free from dust along the walk way towards each guest room.
D‍.‍D‍e‍e
June 22, 2025
Cleanliness can be improved. If you looking for hotel feel, this might not suit you. But it is good and recommended for family stay.
z‍h‍e‍n‍g‍k‍o‍o‍n‍8
June 15, 2025
Good: Upgrade the room type Bad: Breakfast is not nice. Better eat outside. Bathtub is not so clean.
Y‍u‍s‍r‍i‍ ‍a‍m‍r‍i
June 16, 2025
Overall spacious room with really nice design layout-living room,kitchen & bedroom. Just breakfast spread is lack of choices
P‍a‍t‍r‍i‍c‍k‍9‍4
July 8, 2025
It was a satisfactory stay. However, the hygiene of the bedding needs improvement.
S‍H‍ ‍C‍H‍N‍G
June 12, 2025
A Fantastic Stay in Prai! We had a wonderful experience at Citadines Prai Penang. The room was clean, modern, and well-equipped with everything we needed for a comfortable stay. The kitchenette and washing machine were especially useful for our family trip. Staff were friendly, attentive, and always ready to help. The location is great—convenient for both leisure and business. Highly recommended for anyone visiting the area!

Certified Sustainable

This property has been certified as sustainable by Vireo to the GSTC Criteria

Services & Amenities

Outdoor swimming pool
Fitness Room
Restaurant
Restaurant
Restaurant
Open for: Breakfast
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 4 years old and under
Free
Children 5–8 years old
MYR 20.25 (approx. AU$ 7.42) per person
Children 9–17 years old
MYR 27.00 (approx. AU$ 9.90) per person
Adult
Buffet:MYR 27.00 (approx. AU$ 9.90) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2021
  • Number of Rooms: 168
With a stay at Citadines Prai Penang, you'll be centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. This hotel is 12.2 mi (19.7 km) from Queensbay Mall and 14.4 mi (23.2 km) from KOMTAR.

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless Internet access.

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 168 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on weekdays only.

Frequently Asked Questions

What is the cancellation policy at Citadines Prai Penang?

Typically, cancellations of Citadines Prai Penang can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Prai Penang?

Prices at Citadines Prai Penang vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Citadines Prai Penang?

Yes, Citadines Prai Penang provides airport shuttle services. Please contact Citadines Prai Penang in advance to arrange this service.

What landmarks are close to Citadines Prai Penang?

Citadines Prai Penang is located in Bukit Mertajam, close to landmarks such as Rosemary De CHI Wellness, Icon City, which is 250m from your search (straight-line distance).

Does Citadines Prai Penang have a pool?

Yes, Citadines Prai Penang has a swimming pool for guests to enjoy.

What time are check-in & check-out at Citadines Prai Penang?

Citadines Prai Penang check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Citadines Prai Penang?

Yes, pets are allowed at Citadines Prai Penang. Please contact Citadines Prai Penang to confirm any specific requirements.

About This Property

Nearest AirportPenang International Airport
Distance to Airport25.68KM
Nearest Train StationBukit Mertajam Railway Station
Distance to Train Station6.05KM
Average Price FromAUD183
Hotel Star Rating4