With a stay at Grand Zuri Dumai in Dumai, you'll be within a 5-minute drive of Siak Castle and Taman Bukit Gelanggang. This spa hotel is 1.4 mi (2.3 km) from Dumai Port and 2.4 mi (3.9 km) from CITIMALL Dumai.
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8.8/10
Very Good
The staff are friendly and helpful rooms are simple and nice
All 203 Reviews
Surroundings
Airport: Pinang Kampai Airport
(8.5km)
Landmarks: Masjid Muslimin
(150m)
Landmarks: Masjid Darul Jadid
(250m)
Landmarks: Gedung Rao-Rao
(250m)
Landmarks: TUGU ICON KOTA DUMAI
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
President Suite
1 King bed
50m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
Superior Double Room
1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
9
Executive Deluxe Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
7
Superior Twin Room
2 Single bed
25m² | Floor: 1-5
May not have a window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
8
Junior Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
Deluxe Double Room
1 Queen bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
Ambassador Suite, 1 King Bed
1 Queen bed
5m² | Floor: 9
Free Wi-Fi
Non-smoking
Toothbrush
Hair Conditioner
Comb
Toothpaste
Room Details
Check Availability
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Guest Reviews
8.8/10
Very Good
203 reviews
Verified Reviews
Cleanliness9.1
Amenities8.6
Location8.8
Service8.8
Average for similar properties in Dumai Kota
Most Mentioned
AI Summary
Grand Zuri Dumai Hotel impresses with its cleanliness, central location, and friendly staff. Guests appreciate the varied, delicious breakfast and comfortable, quiet rooms. However, some may find the rooms simple.
Imad@Aljandali
January 24, 2025
The staff are friendly and helpful rooms are simple and nice
Erick Huang
December 14, 2024
Hotel is clean. Location is good. Staff friendly
Will come again
H.Joe
March 4, 2025
Good place to stay as traveller during business trip with lovely breakfast
JP33
May 30, 2024
This is always my choice when I come to dumai. Location is at central of town.
Hotel is old but clean. Breakfast is so so.
The hotel is beside the main road expected noisy from traffic.
Dfarah
January 17, 2025
The hotel is quite run down. But overall was ok not too bad.
everything was in good condition, we so far happy with our stay there...
Businessfella
April 24, 2025
Not bad. Will consider staying again
Chen Yi Liang
December 14, 2024
Really nice stay, clean room, friendly staff.
Services & Amenities
Most Popular Amenities
Sauna
Meeting Room
Additional charge
Wi-Fi in Public Areas
Free
Private parking
Free
Fitness Room
Restaurant
Wake-Up Call
Outdoor swimming pool
Taxi booking service
Hot Spring
Beach Bar
Massage Room
Multi-Function Room
Bar
Luggage Storage
Priority airport pick-up
24-Hour Front Desk
Meeting Room
Fitness Room
Restaurant
Outdoor swimming pool
Hot Spring
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Front Desk Services
Front Desk Safe
Wake-Up Call
Concierge Service
Luggage Storage
24-Hour Front Desk
Languages Spoken
Indonesian
Food & Drink
Room Service
Bar
Health & Wellness
Sauna
Fitness Room
Hot Spring
Mountain Biking
Off-site
Massage Room
Beauty and Makeup
Activities
Beach Towel
Public Beach
Beach Umbrella
Beach Bar
Public Areas
Elevator
Cleaning Services
Clothes Steamer
Clothes Dryer
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Business Services
Meeting Room
Additional charge
Wedding Service
Multi-Function Room
Accessibility
Assistive Listening Devices
Safety & Security
Security Alarm
Security Personnel
CCTV In Public Areas
Smoke Detector
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age
Fee
Children 17 years old and under
Contact hotel
Adult
Free
Breakfast
TypeAsian, Continental, Full English/Irish, Halal, Vegetarian
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 100,000 (approx. AU$ 9.29) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
Opened: 2006
Number of Rooms: 109
With a stay at Grand Zuri Dumai in Dumai, you'll be within a 5-minute drive of Siak Castle and Taman Bukit Gelanggang. This spa hotel is 1.4 mi (2.3 km) from Dumai Port and 2.4 mi (3.9 km) from CITIMALL Dumai.
Relax at the full-service spa, where you can enjoy body treatments. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can get to nearby shops on the shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Cerenti, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 109 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy at Grand Zuri Dumai?
Typically, cancellations of Grand Zuri Dumai can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.
How much does it cost to stay at Grand Zuri Dumai?
Prices at Grand Zuri Dumai vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.
Are there airport shuttle services at Grand Zuri Dumai?
Yes, Grand Zuri Dumai provides airport shuttle services. Please contact Grand Zuri Dumai in advance to arrange this service.
What landmarks are close to Grand Zuri Dumai?
Grand Zuri Dumai is located in Dumai Kota, close to landmarks such as Masjid Muslimin, which is 150m from your search (straight-line distance).
Does Grand Zuri Dumai have a pool?
Yes, Grand Zuri Dumai has a swimming pool for guests to enjoy.
What amenities & services does Grand Zuri Dumai offer?
Grand Zuri Dumai offers a range of popular amenities including Sauna.
Does Grand Zuri Dumai provide breakfast?
Yes, guests staying at Grand Zuri Dumai can enjoy breakfast during their stay.
Breakfast option(s): Asian, Continental, Full English/Irish, Halal, Vegetarian.
What time are check-in & check-out at Grand Zuri Dumai?
Grand Zuri Dumai check-in begins at 14:00. Check-out time is 11:00.