Ibis Singapore Novena

Cleanliness: Users consistently praised the hotel's cleanliness, noting spotless rooms, daily cleaning services, and hygienic standards. Additional features like water dispensers on each floor and prompt room maintenance further enhance the guest experience.(based on 51 reviews)

The room was near where we needed to be and the room was clean and good for our stay in Singapore.

We stayed at this hotel for four nights and unfortunately experienced a persistent issue with the television in our room. From the first evening until checkout, the TV displayed nothing but static. There were no available channels at any point during our stay. On the first night, I called the front desk to report the problem. I was told that the entire hotel was experiencing signal reception issues. No alternative solution was offered, no apology was given, and the staff member ended the call in a manner I found discourteous. The following day, I raised the issue again with a different staff member at reception. I was assured that an engineer would be arranged to inspect the problem. However, the issue was never resolved, and it appears that no one actually attended the room. Spending four nights without any in-room entertainment facilities was disappointing and did not meet reasonable expectations for a hotel stay. However, I would like to commend the housekeeping staff. She was consistently polite, professional, and thorough in their cleaning. Her service was the only aspect of the stay that met a satisfactory standard.