Jen Singapore Orchardgateway by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Singapore

Jen Singapore Orchardgateway by Shangri-La

No.2 of 4-star Select Hotels in Singapore
277 Orchard Rd, Singapore, 238858, Singapore
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JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Show More
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hotel overview picture
Last booked 13 mins ago on our site
Highlights
Free parking
Delicious breakfast
Sparkling clean
Superb views
Ideal location
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Amenities
Public parkingFree
Outdoor swimming pool
Fitness Room
24-Hour Front Desk
Luggage Storage
Restaurant
Car Rental
Currency Exchange
All Amenities
Property Description
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
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4.6/5
Great
It was a nice stay.
All 931 Reviews
Surroundings
Metro: Somerset
(<100m)
Metro: Dhoby Ghaut
(870m)
Airport: Singapore Changi Airport
(22.8km)
Train: Woodlands Train Checkpoint
(20.4km)
Landmarks: library@orchard
(<100m)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Club Deluxe Room
5

Club Deluxe Room

1 King bed
32m² | Floor: 14-15,18,20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Superior City View Room
4

Superior City View Room

1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Superior king Room
4

Superior king Room

1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Superior Twin Room
4

Superior Twin Room

2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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Club Room
4

Club Room

1 King bed or 2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Club king Room
4

Club king Room

1 King bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Superior Room
10

Superior Room

1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Club twin Room
4

Club twin Room

2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Deluxe Family Room
4

Deluxe Family Room

1 Sofa bed and 1 King bed
47m² | Floor: 11-14,20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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Club Panorama king Room
5

Club Panorama king Room

1 King bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Club Panorama twin Room
4

Club Panorama twin Room

2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Club Panorama Room
4

Club Panorama Room

1 King bed or 2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Deluxe twin Room
4

Deluxe twin Room

2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Superior City View twin Room
4

Superior City View twin Room

2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Deluxe Room
6

Deluxe Room

1 King bed or 2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Superior City View king Room
4

Superior City View king Room

1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.6/5
Great
931 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.5
Average for similar properties in Singapore
Most Mentioned
AI Summary
JEN Orchardgateway's central location near malls and MRT stations provides convenient access to amenities. Guests praise the diverse breakfast menu and friendly staff. Clean, comfortable rooms with great amenities.
P‍o‍ ‍Y‍i
January 12, 2025
Booked Hotel Jen to celebrate my husband birthday. Location: 5* as its superb near somerset mrt. Having a tough time to find hotel lobby but its just so near🤣🤣 after sorted out. Easy access to orchard gateway, orchard central and 313 somerset Staff Services: 5* , excellent service from all the staff from hotel Jen. I booked club king room hence 24hrs access club lounge , perfect unlimited coffee/teA/cookies refill! Stay hydrated and caffeine rushed Club king lounge with opened 24 hrs with different session buffet breakfast, brewling time in the afternoon (cakes and pastries), minor dinner buffet and alcoholic unlimited refill between 5.30-7.30pm awesome!!! Breakfast with limited choice but can still satisfy my tummy Overall , a good and decent stay which we will be coming back again for future celebration
N‍a‍r‍a
January 6, 2025
This is a very nice hotel. Great location. Good breakfast options. Beds are comfy. Would come back at this hotel again.
T‍A‍N
December 23, 2024
The check-in counter was fast, and the check-in staff, Lily, was very patient and provided good service. I received an SMS to inform me that the room was ready. Room cleaner Xue Fang was very friendly. Breakfast at the restaurant had a long queue, but the wait was not too long. I stayed for two night 2 rooms with family and was happy with the hotel services.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 22, 2024
Easy access, kid and baby-friendly hotel, with provided complimentary parking (save us a total of SGD80 per day parking fee). It’s worth to Upgrade the staycation to Club Lounge.
T‍R‍A‍V‍E‍L‍ ‍D‍E‍V‍I‍L
December 17, 2024
Great location for traveller that live to shop! It’s literally middle of shopping area! Room abit small for the price, but overall a good stay!
J‍e‍r‍i‍V
December 7, 2024
It’s my first time to stay at Jens Hotel, and everything is organized from checkin to checkout. Requested to be put at high level floors, and I am given a room at the 20th floor.  The club lounge is also solemn.
b‍b‍b‍y‍y‍y‍y
November 8, 2024
On average business hotel-wise it is acceptable, good location, convenient transportation, service not good not bad to be improved.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 6, 2024
Most convenient location and lots of place for food and shopping. Clean and spacious rooms Warm and friendly services.

Services & Amenities

Outdoor swimming pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
AgeFee
Children 6 years old and under
Free
Children 7–11 years old
SGD 23.00 (approx. AU$ 27.01) per person
Children 12–17 years old
SGD 45.14 (approx. AU$ 53.00) per person
Adult
Buffet:SGD 45.14 (approx. AU$ 53.00) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2014
  • Number of Rooms: 499
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy at Jen Singapore Orchardgateway by Shangri-La?

Typically, cancellations of Jen Singapore Orchardgateway by Shangri-La can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Jen Singapore Orchardgateway by Shangri-La?

Prices at Jen Singapore Orchardgateway by Shangri-La vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Jen Singapore Orchardgateway by Shangri-La?

No, Jen Singapore Orchardgateway by Shangri-La does not offer airport transfer services.

What landmarks are close to Jen Singapore Orchardgateway by Shangri-La?

Jen Singapore Orchardgateway by Shangri-La is located in Singapore, close to landmarks such as library@orchard, which is <100m from your search (straight-line distance).

Does Jen Singapore Orchardgateway by Shangri-La have a pool?

Yes, Jen Singapore Orchardgateway by Shangri-La has a swimming pool for guests to enjoy.

Does Jen Singapore Orchardgateway by Shangri-La provide breakfast?

Yes, guests staying at Jen Singapore Orchardgateway by Shangri-La can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

What time are check-in & check-out at Jen Singapore Orchardgateway by Shangri-La?

Jen Singapore Orchardgateway by Shangri-La check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Jen Singapore Orchardgateway by Shangri-La?

No, pets are not permitted at Jen Singapore Orchardgateway by Shangri-La.

About This Property

Nearest AirportSingapore Changi Airport
Distance to Airport23.57KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station20.38KM
Nearest Metro StationSomerset
Distance to Metro Station0.06KM
Average Price FromAUD513
Hotel Star Rating4