We got there around noon and were upgraded to a suite, which is worth almost twice as much as our original room! Our luggage was held until our room was ready, which was right after we finished talking with the receptionist, Catherine. My wife and I proceeded to walk to the Cloud Forest and Flower Dome, eating some delicious laksa in between at the dinosaur food court. Getting to our room for the first time was amazing! Huge bedroom, tv, bathroom, and balcony! The rooftop pool and jacuzzi were awesome too with a DJ and light shows below! Singapore slings and room service were delectable and the bed was very comfortable!