Rest Chinatown Hotel

AVOID this hotel!!! What they call a hotel is just a converted apartment building. The room was so small we couldn't even open our luggage fully. The soundproofing was terrible, and the fridge was warm, spoiling all the frozen persimmons we bought. I put up with all of that and didn't complain once (because from the moment we checked in on the first day, I felt this hotel was unfriendly. There was a short-haired woman with blonde hair at the front desk who acted as if we owed her money, constantly saying what we couldn't do, speaking curtly and looking down on us, so I didn't want to bother her). Then, before we even reached the elevator, they claimed the TV remote was missing?! We were cooperative at first, as we had a lot of stuff and a small space, so we thought maybe we accidentally packed it. We immediately cooperated with their self-inspection, and they also searched multiple times, but it wasn't found. I told them it had nothing to do with us and that it wasn't there the day before either. They then asked why we didn't report it if we noticed it the day before. Do your rules and regulations require us to check if everything is intact every time we enter the room? We didn't even watch TV, so who would notice if it was there or not? Moreover, the hotel's own rules state that if guests lose their personal items in the room, it's not their responsibility – what a ridiculous, unfair clause! The blonde-haired front desk staff even threatened to call the police. I told her to go ahead. Four police officers showed up for a remote control, and in the end, they searched all four of us (two adults and two children) and our luggage, finding nothing, before letting us go. And they didn't even apologize! (Throughout this whole ordeal, only one Chinese-speaking woman was very kind; she also felt we were wronged and kept trying to mediate.) I just want to say, for a hotel in the service industry, their attitude is unbelievably bad and incomparable to hotels in my home country. Do you even know what 'service' means? This experience was truly an eye-opener! If you don't want to cater to Chinese customers, then don't. I really regret not looking at more negative reviews. Everyone, make sure to AVOID this place!