V Hotel Lavender

Perfect location, just right at Lavender Station so you don’t need to worry of getting wet when heavy rain. There are restaurants, convenient store and currency exchange nearby. Hotel is a bit weary but neat and clean. Overall it is a good choice and will recommend to others.

I kinda feeling disappointed with my experience with the hotel. First time booking this hotel and first time also through via trip.com. I was allocated with a room that is the closest to the lift and it was so noisy when people walk past every now and then. The room bathroom had foul smell, the fridge was full of durian smell when i opened them to put my drinks. Though there was a window for my room, but there was no view, the view was the wall of the hotel building. If I could remembered , the price that i paid for the room was not at its cheapest rate but it seem that I was being allocated with the worst room type. I could not comment at the staff service as I was at minimal interaction with them except when checking in and checking out. The Staff who helped me with the check in and check out is ok, but not a 4 star hotel service level as it should be. So I do not understand why this hotel has such high rating except for its good location where it is just outside the mrt station exit, centralised location and near to many shops and eating places. Last time I would book this hotel and maybe last time i will book through trip.com as well. This is because the room that I have booked using agoda and *********** is so much better.

Clean and quiet room with sufficient amenities provided for a good and basic stay. Location is great as it is right beside an MRT station and various food options nearby. Had a good time exploring areas around Singapore with friends.