I stayed here for one night because of the proximity to the airport and the advertised airport pickup/drop-off service. Overall, I’d describe the experience as decent but somewhat inconsistent.
One thing worth noting is that the airport transfer is actually a scheduled shuttle service, not a private pickup. That may have been my misunderstanding based on the wording, but it’s important to know that the shuttle only runs at certain times. When I landed, the shuttle was not operating, so I ended up taking a taxi to the hotel.
When I checked in, I was also told that the morning shuttle I needed for my flight was already full. The first staff member I spoke with was fairly short with me and didn’t seem very interested in helping find a solution. After asking to speak with a manager, the manager was able to accommodate me on the shuttle I needed, which I appreciated.
The room itself was mostly clean and comfortable. The bed was very comfortable and I slept well. The harbor view was also surprisingly nice, and the surrounding area was enjoyable to walk around in the morning. There are several good food options and hawker-style eateries nearby, which was a plus.
One cleanliness issue was that the sink had visible stains when I checked in. I mentioned it to staff before going out for dinner, but it had not been cleaned when I returned. It may have simply been a communication issue, but for the price point, I expected a bit more attention to detail.
I also injured my back during my travels, and I do want to give credit to the staff who helped carry my bags and ultimately accommodated my transportation needs. That assistance was appreciated.
Overall, I’d rate the experience around a 6/10. The location near the airport is convenient, the bed was comfortable, and the harbor area is nice, but there were several small frustrations that added up over the course of a very short stay.
