Hotels near National Museum of Singapore, Singapore

The hotel was generally comfortable and clean, the front desk staff were very friendly, and the location was extremely convenient. Bugis MRT station is directly accessible from the mall to the hotel. There are plenty of restaurants nearby, making dining very easy. You can also take the MRT directly from the airport. This time, I stayed on the 13th floor, and Ann Han, a Chinese lady who has lived in Singapore for twenty years, was our housekeeper. She was incredibly warm and had excellent service attitude, always proactively asking when would be a good time to clean and if there was anything needed for the room. Hotel guests also get a 30% discount at Luce restaurant downstairs. Compared to many hotels in Marina Bay, I would definitely choose this one again.

The hotel environment is beautiful, like a resort in the city center. My children absolutely loved the outdoor pool and splash facilities. When they learned that it was one adult and two children staying, they thoughtfully pulled out the sofa bed so there were three beds in the room. Although the hotel is a bit old, the facilities are very well maintained, and I'd give the hardware a high score. The breakfast quality also met my already high expectations, with a wide variety of choices and excellent quality. There's a shuttle bus every hour to the busiest part of Orchard Road. However, in terms of service, I'm only giving a 3. My disappointment lies with the check-in process. When we arrived by taxi, there was no greeter. At the check-in counter, there were three queues, with about three families in each. I picked one and waited for about 20 minutes to be served. At the time, I thought the efficiency here was a bit low, and there wasn't the usual welcoming smile or a glass of water like in other four or five-star hotels. While I was thinking this, a female manager walked back from a distance, looked at me with a cold expression, and asked, 'Are you not queuing? Look, everyone else is queuing.' Her unreasonable and unfounded accusation made me feel embarrassed and offended. Was this a stereotypical prejudice against Chinese faces? I explained in English, but she remained noncommittal. Instead, the staff member who was actually checking me in and understood the situation said 'sorry' to me. In short, this female manager's arrogance and discrimination marred my good impression of the hotel. I hope she sees this review.

The hotel's location is excellent, situated on the 9th floor of the J.P. Morgan building! It's very close to Raffles Place MRT station! It's a 15-minute walk to Marina Bay Sands and also a 15-minute walk to Chinatown! The hotel breakfast is good, although the rooms are a bit small. The swimming pool is nice!

This is hands down the worst hotel experience I've ever had, period! It all started at check-in, where not a single smile was to be found. In fact, the woman handling my check-in would actually pause to chat and laugh with her colleagues, only to turn back to me with a straight face. Every single thing she said sounded like a robotic chore—you’d think I had personally offended her. The next morning at breakfast, the staff member checking room cards was just the same: zero smiles, pure impatience. Of course, she treated every guest with that same icy coldness 😐. The only redeeming parts were the young man who unloaded our luggage from the car when we arrived, and the one who helped with our bags when we left. Aside from them, every single staff member was terrible, terrible, terrible! I saw other reviews complaining about the breakfast, and they're right—at 52 SGD, it is seriously underwhelming and a total rip-off. How can they justify that price? But the abysmal service is the real issue here. Is being this rude part of your hotel's corporate culture?!

Had a wonderful stay at Claude Hotel! The hotel is newly renovated, clean, and very comfortable. The room was well-maintained, and the bed was cozy for a good night's sleep. The staff were friendly, helpful, and made the check-in process smooth. The location was convenient, with easy access to nearby food and attractions. Great value for money, and I would definitely stay here again on my next visit. Highly recommended!

The hotel's location is excellent, right in the heart of Orchard Road. It's super convenient, with shopping malls like Ngee Ann City and ION just outside, and the subway station is only a few hundred meters away.

We chose the Grand View Hotel for our family trip with the kids, and it exceeded our expectations! The room facilities were well-maintained, and the location was super convenient. There's a mall and supermarket right outside, and it's not far from various attractions, so traveling with our six-year-old wasn't tiring at all. The breakfast had a wide selection and suited everyone in the family. We encountered a price difference when booking, but Ctrip promptly compensated us, so the service felt very reliable. Overall, it offers great value for money, and I highly recommend it for families with children! 👍 They even gave us a welcome cake, which was a lovely touch.

We celebrate our wedding anniversary and we enjoyed our time at the hotel and near the areas of Sentosa. It’s like a home away from home. We appreciated the warm welcome, especially as my husband had just celebrated his birthday before our stay Keep it up and definitely will choose this hotel again💛🏝️

I am into this place where i can hang out with many strangers, later we became friends too haha. Thank you our receptionist Sarhan creating an engaging environment for all guests and also a picnic ngl 😍 i love this hostel a LOTTTTTTTTTT

THIS HOTEL IS CYLINDRICAL BECAUSE THEY'VE CUT EVERY CORNER! I really wanted to like this hotel. The location is excellent and the pool and surrounding gardens are genuinely lovely. Unfortunately, what started out as a promising stay (from the photos) turned into one of the most unsettling hotel experiences I've ever had. On my second night, at around 10pm, I encountered two men entering the rooftop pool on the 3rd floor. They asked me to hold the door open as I was returning to my room next door after a moonlit swim because they were laden with several carrier bags. I thought they were staff. The following morning, around 8am, I returned for a sunrise swim and recognised the same two men. They appeared to have spent the night sleeping on the sun loungers. They were smoking and drinking - polishing off an entire bottle of whisky at around 10am. There was no staff presence and seemingly nobody had checked the pool area for approximately 12 hours. I didn't feel safe swimming and reported what I had found to reception. Rather than feeling reassured, I was interrogated by reception staff and told there was no manager on duty. Their reaction was remarkably casual - they seemed fairly nonplussed, simply saying, ”We'll send someone up.” What concerned me most is that the lifts are not guest-card activated, meaning anyone entering the bustling hotel lobby can gain access to all guest floors. My room was on the third floor, adjacent to the pool. I later asked reception about the men. ”Oh yes, they're gone now.” No apparent apology, concern or urgency and still no manager available. When I left the following day, I specifically asked to speak to a manager and, once again, there was nobody on duty. Unfortunately, lax security and two unidentified men bedding down for the night at the pool wasn't the only problem. The thin mattress was so old and worn that the coiled springs were digging into my back, hips and elbows. The bedding was a scratchy brown blanket rather than a proper duvet. An enormous construction site next door started work at exactly 8am every day. The pool itself has seen better days. The sun loungers were worn, tired, smelly and in need of replacement. Even the blue pool slide advertised by the hotel was bone dry and completely out of use. There was no drinking water provided. When I asked for a bottle for the first night, I was told no. When I asked about a filtered water tap, I was told no - I could boil the kettle, drink the bathroom water or go to 7-Eleven. Their lackadaisical response was borderline laughable! One final warning for non-smokers: cigarette smoke is a significant issue. The Level 2 corridors are thick with smoke which permeates the hotel. If you are sensitive to smoke, I recommend requesting Level 3 or above, which benefits from an open atrium allowing air to circulate. Smoking around the pool was also constant during my stay. The Wi-Fi was patchy and there was absolutely no Wi-Fi around the pool. The irony is that the hotel has a beautiful rooftop pool and an excellent location. I gave both 5/5 because they genuinely deserve it. But I gave the service 1/5 because the lack of security, staff presence and management response left me deeply uncomfortable as a solo traveller. There wasn't a single corner of this hotel where I didn't feel like something had been cut back and, by the end, I couldn't help wondering whether I'd inadvertently booked myself into a budget youth hostel rather than a 3.5-star hotel, as advertised. What makes this all such a shame is the hotel's potential. With its riverside views, excellent location, beautiful rooftop pool and gardens, this could be an exquisite venue with a complete refurbishment and, crucially, the right management team. The bones are there - it just desperately needs care, investment and proper management. Beautiful location. Lovely pool. Enormous potential. Very uncomfortable stay.