Guest User
January 12, 2023
We stayed at Unahotels One in Siracusa from May 22 to 24, 2022. We had a Smartbox voucher which we redeemed. A standard double room including breakfast. The check in and out is smooth and was very good organized. The hotel is located outside the beautiful historic part of Siracusa. About 7-10 min by car. Cab costs about 15 euros. Not recommended on foot. My first impression was good. However, the One does not meet the standards of a 4star plus hotel by far. For my taste rather a 3 star plus to max. a 4 star hotel. Positive are the very friendly, helpful and upbeat hotel staff. They can always give you a tip. The double room is rather small. It has everything you need. The bathroom is a bit small. When showering, the whole bathroom gets wet because the partition only covers half of it and there is no door. Unfortunately, I must mention here that the cleaning is insufficient. Likewise, the toilet paper made from recycled paper is not really usable. The breakfast is ok. Unfortunately, we were not told that we had to order everything (cheese, ham or salami, etc.) On the 2nd morning we could make up for this. Scrambled eggs, omelet or tomato mozzarella salad is no problem. Coffee is very good. Freshly squeezed orange juice available. The One has a great roof terrace, is set up lounge-like. Unfortunately, the bar is not served and there is no music playing. So there is no atmosphere and the terrace is not really used. We can only conditionally recommend the Unahotels One Siracusa.