Guest User
October 30, 2023
Been to Crete for the first time and spent 11 nights all-inclusive here being of October and we had a great time, On arriving we were told to leave our cases outside ( in England you would not do this as would get pinched ) we were taken into reception to be greeted by Andi who booked us in, said leave your bags here and took us into the dining room for a meal ( I did take my handbag in with me as had me cigs in ) had a lovely hot meal and welcome drink, Andi was lovely such a great guy always helpful with our mithering. The hotel is massive Our room was based at the back of the hotel so was really quite, plenty of cupboard space with tea and coffee facilities in room. We had clean towels in the bathroom each day along with pool towels, rooms were also cleaned everyday, bed was lovely and comfortable. With it being late season not all the bars were open so there was the pool bar snack bar along with the bar in reception, all the bar staff were lovely and worked really hard, all inclusive finished at 11pm again because it was end of season. The restaurant is very large and you can also eat outside but it does mean you have to keep using the stairs so we just used the indoor restaurant, now I am a fussy eater but honest you cannot fault the food at all meal times there is lots to choose from with chefs cooking hot food all the time, we also booked in for the Italian restaurant ( book in advance with reception ) and we had a lovely meal they also have a Greece night our friends went to that one and was not as good as the Italian. But I must say the restaurant manager Julian is a amazing guy he works so hard as do all the staff at this hotel but he always took time to have a chat with us and is very funny , all the staff are a credit to the hotel. The hotel has a separate children’s pool and play area with 2 large other pools, the pool was a bit cool but once in its fine, sun beds could do with some cushions but there are plenty around the pools. The hotel runs a free shuttle bus daily to their sister hotel in Stalis this is well worth doing as there is a lovely sandy beach there when you get taken into the receptionist you are given a card and you get 20% discount on food and drinks and beach sun beds. The harbour is about 10 to 15 minute walk and has lots of bars and shops. We really enjoyed our holiday and loved this hotel all the staff are amazing and so hard working and you cannot fault the hotel for its cleanliness.