Quality Inn & Suites Mt Chalet

Worst stay ever. Mattress was hard. Breakfast was sub par with watery scrambled eggs. We were charged an extra $36 to check out one day early. Informed staff two days prior to checking out and still charged the early checkout fee. Would have to be desperate to stay here again.

The hot breakfast? One tray of watery eggs and what ever else you can microwave. No meat! Worst breakfast service we’ve had. Came back one nite to find the cleaning crew left our door cracked open. We booked for four nites but decided to check out one day early. They told us we were booked with a special promotion rate and charged us an early checkout penalty of $36. We were not informed of any of this crap when we booked. We asked specifically about a hot tub. They told us there was a hot tub available. Wrong. They have suites with hot tub and fireplace in the room. Only under dire circumstances would I book with a Choice hotel and never ever at this one. The manager was not on site and would not answer the phone when staff tried to call during check out and the billing fiasco.

On a road trip, we stopped for one night. This location was easy to reach from US 441 in Clayton, GA. We were able to park right outside the room. The personnel were knowledgeable, helpful, and friendly. The room was small but clean. It had two queen beds, a desk with a chair, a side chair with a small table, a refrigerator, a microwave, and a TV. The beds were a little too firm for me, but many perfer firmer beds. The bathroom was very small, with a shower/tub combination and a grab bar in the shower. The toilet was way too short for us 3 senior ladies. Just curious, we measured it. From the toilet seat to the floor was about 19". That seems average. If you're older or have mobility issues, this may be a problem. Also, the 2 story motel does not have an elevator. We requested and received a ground floor unit. There are several restaurants nearby.

We have stayed here many times. After a few so-so stays several years ago, it's amazing. From the wonderful lady (Jeep driver) at check in to the clean and comfy rooms. It's our favorite place to stay in North Georgia. We didn't have breakfast this trip but enjoyed it on past stays.

No frills hotel yet it has all you need. Clean, and well located. A good choice if you are on a budget and are spending a night in town before hiking or continuing your trip to the north of Georgia or other states

The bed is extremely comfortable. The room was clean, bathroom clean. Only complaint is breakfast. I really didn't expect much but they didn't even have a piece of bread out however they did have coffee which was a blessing in itself. Very convient to local restaurants and area attractions.