Warning!!! Hotel to be avoided. SCAM We had a traumatic experience:
-They welcome you by saying that fatality your room is not available.
- As they are magnanimous, they want to offer you a bigger room ONLY for one night, then you HAVE to move.
- You are forced to accept, but the fatality room is not usable. Ours had a broken window handle, it remained open and there were no shutters, roller shutters or railings, so
anyone could enter.
- Next stage, they offer you to PAY MORE to give you the room of another category.
We who didn't pay were forced to stay in a room without a window, i.e. only with an opening onto the atrium several floors high, overlooking the air conditioning machines.
At 10.00 in the morning, despite the sunny day, our room was dark and above all there was no air.
If you want to see the video we have sent it to TRIP.COM which was unable to obtain any compensation from the hotel, paying us 30 euros for the inconvenience and apologizing for what had happened.
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