Ambassador at Grand Velas All Inclusive
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1 room, 2 adults, 0 children
All properties in Solidaridad
Ambassador at Grand Velas All Inclusive
No.10 of Luxury Hotels in Quintana Roo
Carr. Cancún - Tulum Km. 62, 77710 Playa del, Solidaridad, Quintana Roo 77710, Mexico
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Amenities
Beach Volleyball
Sauna
Spa
Fitness Room
ParkingFree
Car Rental
Billiards Room
Restaurant
All amenities
Property Description
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
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8.9/10
Cleanliness8.9
Amenities8.9
Location8.9
Service8.9
All 8 reviews
Surroundings
Airport: Cancun International Airport
(49.8km)
Landmarks: Punto Uno
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Ambassador Two Bedroom Family Suite Ocean View
Bedroom 1:2 Queen bed and 1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
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2
Ambassador Suite
1 King bed or 2 Queen bed
Has window
Non-smoking
Body Wash
Toothpaste
Jacuzzi
24-Hour Hot Water
Check Availability

12
Ambassador Pool Suite Ocean View
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability

11
Ambassador Suite Ocean View
2 Queen bed or 1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Guest Reviews
8.9/10
Very Good
8 reviews

- Cleanliness8.9
- Amenities8.9
- Location8.9
- Service8.9
Average for similar properties in Solidaridad
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AED 4.40). Trip Coins can be used to save instantly on room rates.

Danielle
May 25, 2025

Amazing especially if you have little kids . Spa is unbelievable. Food is excellent. An actual luxury resort that is for families . Feels like you are the only people there . Can’t wait to go back !

Hamza
December 1, 2024

Best all inclusive in Riviera Maya! A true 5 star experience

Guest User
February 9, 2023

I've been to many places in California, Vegas, Dubai, NY..etc, but I've never seen an absolutely perfect place like this Cleanliness 5 ⭐ Staff friendliness 5⭐ Staff helpfulness 5 ⭐ Pool area (Size, cleanliness, service) 5⭐ Beach 5 ⭐ Food 5⭐ Definitely recommend it and will definitely visit it again.

Guest User
February 9, 2023

Stayed at the ambassador pool beachfront property. Loved everything about it. The view, especially the restaurants. Food had variety of items on the menus. Waiters, beach staff, and especially our concierge : Antonio Saldivar, was incredible. He was always available, helped with everything, arranges a special spa for my Daughter, helped to find medicine, arranged dinner reservations, and even brought us robes when others were busy. Service overall Impeccable!

mehul
June 5, 2023

Service

Fabiola
February 17, 2025

Todo estuvo muy agradable, las comidas exquisitas y todo, pero lo malo es que no hubo comunicación por parte de el área de alimentos para decirnos que también había alimentos para bebés, nos dimos cuenta al final de la estadía que había menús para niños, dependiendo de los meses y años que tuvieran
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luis
January 31, 2024

Excelente hotel
Todo el personal muy amable
Los califico 10
Todo está allí
Playa
Comida
amables
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Services & Amenities
Most popular business facilities
Beach Volleyball
Sauna
Spa
Fitness Room
Parking
Free
Car Rental
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Business Center
Children's Pool
Kids' Club
Babysitting Services
Additional charge
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage

Spa

Fitness Room

Billiards Room

Restaurant

Meeting Room

Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking is available Off-site parking.
Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Business services
Meeting Room
Business Center
Wedding Service
Multi-Function Room
Front desk services
24-Hour Front Desk
Concierge Service
Luggage Storage
Languages spoken
English
Spanish
Portuguese
Food & drink
Snack Bar
Public areas
Elevator
Picnic Area
Smoking Area
Garden
ATM
Gift Shop
Health & wellness
Billiards Room
Hairdressing and Beauty Center
Fitness Room
Sauna
Kayaking
Parasailing
Off-site
Ziplining
Off-site
Spa
Beach Volleyball
Mini Golf
Sailing
Off-site
Yoga Session
Activities
Eco Tours
Beach Umbrella
Beach Towel
Game Room
Cleaning services
Clothes Dryer
Laundry Service (On-Site)
Facilities for children
Children's Toys
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Kids' Club
Children's Pool
Accessibility
Braille Signage
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Please contact the hotel for details on their child and extra bed policies.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2008
- Number of Rooms: 195
Phone:+52-984-8774415
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Frequently Asked Questions
What is the cancellation policy at Ambassador at Grand Velas All Inclusive?
Typically, cancellations of Ambassador at Grand Velas All Inclusive can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Ambassador at Grand Velas All Inclusive?
How much does it cost to stay at Ambassador at Grand Velas All Inclusive?
Prices at Ambassador at Grand Velas All Inclusive vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Ambassador at Grand Velas All Inclusive?
What landmarks are close to Ambassador at Grand Velas All Inclusive?
Ambassador at Grand Velas All Inclusive is located in Solidaridad, close to landmarks such as Punto Uno, which is 190m from your search (straight-line distance).What landmarks are close to Ambassador at Grand Velas All Inclusive?
What amenities & services does Ambassador at Grand Velas All Inclusive offer?
Ambassador at Grand Velas All Inclusive offers a range of popular amenities including Shuttle Bus Service.What amenities & services does Ambassador at Grand Velas All Inclusive offer?
Does Ambassador at Grand Velas All Inclusive provide breakfast?
No, Ambassador at Grand Velas All Inclusive doesn't offer breakfast. Does Ambassador at Grand Velas All Inclusive provide breakfast?
What time are check-in & check-out at Ambassador at Grand Velas All Inclusive?
Ambassador at Grand Velas All Inclusive check-in begins at 15:00. Check-out time is 12:00.What time are check-in & check-out at Ambassador at Grand Velas All Inclusive?
Are pets allowed at Ambassador at Grand Velas All Inclusive?
No, pets are not permitted at Ambassador at Grand Velas All Inclusive.Are pets allowed at Ambassador at Grand Velas All Inclusive?
About This Property
Nearest Airport | Cancun International Airport |
---|---|
Distance to Airport | 49.8KM |
Average Price From | AED4986 |
Hotel Star Rating | 5 |