Playacar Palace - All Inclusive
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1 night
1 room, 2 adults, 0 children
All properties in Playa del Carmen

Playacar Palace - All Inclusive

No.4 of Premium Hotels in Playa del Carmen
Bahía del Espíritu Santo s/n, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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Amenities
Sunbathing Area
Outdoor swimming pool
Diving
Snorkeling
Surfing
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 0.3 mi (0.4 km) from Playacar Beach.
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8.8/10
Very Good
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 100 reviews
Surroundings
Airport: Cozumel International Airport
(34.6km)
Landmarks: Plaza Antigua
(120m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Two Bedroom Presidential Suite
4

Superior Two Bedroom Presidential Suite

1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
In-room Wi-Fi
Room Details
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Superior Deluxe Honeymoon Suite
3

Superior Deluxe Honeymoon Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Sea View
Bathtub or Shower
In-room Wi-Fi
Room Details
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Superior Deluxe Ocean View
2

Superior Deluxe Ocean View

2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Sea View
Bathtub or Shower
In-room Wi-Fi
Room Details
Check Availability
Superior Deluxe Partial Ocean View
6

Superior Deluxe Partial Ocean View

2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Superior Walk Out Suite Ocean Front
6

Superior Walk Out Suite Ocean Front

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Sea View
In-room Wi-Fi
Room Details
Check Availability
Superior Governor Suite
4

Superior Governor Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Sea View
Bathtub or Shower
In-room Wi-Fi
Room Details
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Guest Reviews

8.8/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
The Playa del Carmen location provides easy access to attractions. Guests appreciate the great pools and staff's warm service. Some mention room comfort and views, but suggest potential remodeling improvements.
M‍a‍r‍c‍i‍a
June 8, 2025
I like that recruiting for time share don’t bother you like an another resorts. And the facilities were very nice.
L‍a‍d‍y
June 3, 2025
We had such a great time, the food was delicious, our room was super clean, all the staff were super nice and welcoming. Eric, ingrid and Perla at the pool, Ivan at Madre Mia restaurant, and of course the people who had our room nice and clean every day. Location was super convenient since we were just close to the ferry tp go to Cozumel and 10 minutes away from Xcaret.
S‍o‍n‍y‍a‍ ‍G‍l‍o‍r‍i‍a
May 6, 2025
Our family vacation to Playacar Palace was incredible! We had such an amazing time and the staff went above and beyond! The facility was amazing, the staff were wonderful, the food and drinks were extremely high quality, we were super impressed! This was our first time at a Palace Resort and we are now looking into booking at another Palace Resort because of our experience. We LOVED this resort so much!! Can't wait to go back!!
C‍a‍s‍e‍y
May 4, 2025
This resort is located in a great spot. Walk into town and do some shopping or grab something at the Farmacia. Catch the ferry to Cozumel, or take a tour to Tulum which is less than an hour away.
Q‍u‍y‍n‍h‍ ‍D‍a‍o
April 25, 2025
The service was exceptional, the entire property was impeccably clean, and the staff were friendly and attentive throughout our stay. We had a wonderful experience overall. The only downside was the presence of a large amount of sargassum on the beach, but of course, that’s a natural occurrence and beyond the hotel’s control.
S‍a‍n‍d‍r‍a
April 20, 2025
I love the location but most important it is the staff is so polite and welcoming all the time. I hope that in the description of the oceanview rooms, they would mention if balcony is part of the room. The beach is getting eroded but it is not hotel problem but climate result. Love the staff, the quiet ambience, shows at night time and walk around hotel. The food in the restaurants was fantastic
Y‍e‍n‍d‍r‍i‍s‍ ‍G‍o‍n‍z‍a‍l‍e‍z
April 20, 2025
The service in the restaurants was very poor and unfriendly. They also had many rules regarding reservations and opening hours. The pool closed early, and at 10 a.m. on Saturday, the pool bar was still closed. The only VIP benefit we received was a room upgrade. Otherwise, the service at the facilities was average.
K‍a‍v‍i‍n
April 3, 2025
Had a great time at Playacar Palace. Would go again. Staff was great and the property was well maintained. Very happy with the experience.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2005
  • Renovated: 2018
  • Number of Rooms: 369
Phone:+52-800-2629008
With a stay at Playacar Palace All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 0.3 mi (0.4 km) from Playacar Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 201 guestrooms featuring iPod docking stations and free minibar items. 21-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy at Playacar Palace - All Inclusive?

Typically, cancellations of Playacar Palace - All Inclusive can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Playacar Palace - All Inclusive?

Prices at Playacar Palace - All Inclusive vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Playacar Palace - All Inclusive?

Yes, Playacar Palace - All Inclusive provides airport shuttle services. Please contact Playacar Palace - All Inclusive in advance to arrange this service.

What landmarks are close to Playacar Palace - All Inclusive?

Playacar Palace - All Inclusive is located in Playa del Carmen, close to landmarks such as Plaza Antigua, which is 120m from your search (straight-line distance).

Does Playacar Palace - All Inclusive have a pool?

Yes, Playacar Palace - All Inclusive has a swimming pool for guests to enjoy.

Does Playacar Palace - All Inclusive provide breakfast?

Yes, guests staying at Playacar Palace - All Inclusive can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.

What time are check-in & check-out at Playacar Palace - All Inclusive?

Playacar Palace - All Inclusive check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Playacar Palace - All Inclusive?

No, pets are not permitted at Playacar Palace - All Inclusive.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport34.61KM
Average Price FromSEK5951
Hotel Star Rating5