Iberostar Selection Paraíso Maya Suites
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Iberostar Selection Paraíso Maya Suites

No. 15 of Premium Hotels in Solidaridad
Carretera Chetumal-Puerto Juarez KM 309 Playa Paraiso, Solidaridad, Quintana Roo 77710, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
All amenities
Property Description
Located in Playa del Carmen, Iberostar Selection Paraíso Maya Suites - All Inclusive is by the ocean, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. This all-inclusive property is 10.9 mi (17.5 km) from Ojo de Agua Beach and 12 mi (19.3 km) from Punta Esmeralda Beach.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 100 reviews
Surroundings
Airport: Cancun International Airport
(37.2km)
Landmarks: Black cat's place
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite Poolside
8

Junior Suite Poolside

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Room (One Bedroom, Star Family)
6

Room (One Bedroom, Star Family)

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Junior Suite Beachside
8

Junior Suite Beachside

2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Suite
11

Junior Suite

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Suite With Tropical View
13

Junior Suite With Tropical View

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Family Junior Two-Bedroom Suite

Family Junior Two-Bedroom Suite

1 King bed and 2 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
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Room (One Bedroom, Star Family)
6

Room (One Bedroom, Star Family)

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews

8.4/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Solidaridad
Most Mentioned
N‍o‍r‍m‍a
June 28, 2025
Hotel was nice, however the service was poor. Under staffed and, staff not very professional. We did have a couple of excellent staff members like Hania and her captain ( can’t remember his name) other than them two, they all seemed rushed, the service at reg sit down restaurant was poor, except in the Japanese one ( the geisha).
S‍t‍e‍v‍e‍n
June 27, 2025
Beautiful property…the Maya Suites were very nice and recently updated. The food was very good as a whole. The service was also mostly very good. The beach was not very nice during our stay due to the high levels of sargassum…but the pools were great!
S‍t‍e‍p‍h‍y
June 20, 2025
The overall experience of the resort was great. Pool beaches and performances were all spectacular. The only bad thing we all said was the booking of the restaurants. We tried to book restaurants on the app and in person and it wasn't working and no one told us that we should do it right away when we get to the resort.
R‍a‍e‍l‍e‍n‍e
June 15, 2025
This was our 3rd trip to Maya Suites. We absolutely love everything about this resort! The staff amazing. There is always something new to discover on the resort.
A‍r‍m‍a‍n‍d‍o
June 13, 2025
Need more personal like bar tenders big lines and just one bar tender. The food was not that good, Had problems for a reservation in restaurants.Had trouble with transportaion would just pick you up in lobby,if you were walking they would not pick you up.
c‍h‍r‍i‍s‍t‍i‍n‍a
June 6, 2025
Very average resort. I wish there were food options closer to the pools instead of taco stands. The property is kind of confusing .
m‍i‍l‍e‍n‍a
May 31, 2025
Beautifully properly. Food was pretty good. Excellent service. Lots of activities for kids. Highly recommend it.
M‍I‍G‍U‍E‍L
May 29, 2025
Installations , amenities , all personal working there , so kind and helpful , activities , all was great.
V‍e‍r‍n‍o‍n‍ ‍D‍w‍a‍y‍n‍e
May 26, 2025
Large centipedes in the room(we understand it’s an island environment) they wouldn’t or couldn’t move us, but fumigated our room while we were there. No VIP ******* recognition. Had to pay out of pocket almost $400USD from the jewelry store on property as they wouldn’t let us use the entire credit there after being told by the concierge at 62/63 and jewelry shop attendant. We’ve stayed many times at Iberostar, first and last time at Maya!

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 10:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2019
  • Number of Rooms: 460
Phone:+52-9848772800
Located in Playa del Carmen, Iberostar Selection Paraíso Maya Suites - All Inclusive is by the ocean, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. This all-inclusive property is 10.9 mi (17.5 km) from Ojo de Agua Beach and 12 mi (19.3 km) from Punta Esmeralda Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools or 2 hot tubs. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at La Pagoda, one of the property's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free valet parking is available onsite.

Make yourself at home in one of the 434 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.

Frequently Asked Questions

What is the cancellation policy at Iberostar Selection Paraíso Maya Suites?

Typically, cancellations of Iberostar Selection Paraíso Maya Suites can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Iberostar Selection Paraíso Maya Suites?

Prices at Iberostar Selection Paraíso Maya Suites vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Iberostar Selection Paraíso Maya Suites?

Iberostar Selection Paraíso Maya Suites is located in Solidaridad, close to landmarks such as Black cat's place, which is <100m from your search (straight-line distance).

Does Iberostar Selection Paraíso Maya Suites have a pool?

Yes, Iberostar Selection Paraíso Maya Suites has a swimming pool for guests to enjoy.

What time are check-in & check-out at Iberostar Selection Paraíso Maya Suites?

Iberostar Selection Paraíso Maya Suites check-in begins at 15:00-24:00. Check-out time is 12:00.

Are pets allowed at Iberostar Selection Paraíso Maya Suites?

No, pets are not permitted at Iberostar Selection Paraíso Maya Suites.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport37.17KM
Hotel Star Rating5