Grand Mayan
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad

Grand Mayan

Carretera Federal Cancún-Playa del Carmen Km. 48, 77710 Riviera, Solidaridad, Quintana Roo 77710, Mexico
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With a stay at Grand Mayan in Playa del Carmen, you'll be steps from Maroma Beach and Paradise Beach. This spa hotel is 15.5 mi (24.9 km) from Quinta Avenida and 15.5 mi (25 km) from Playa del Carmen Main Beach.Show More
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hotel overview picture
Amenities
Spa
Fitness Room
Luggage Storage
Wi-Fi in Public AreasFree
Concierge Service
English
Yoga Session
Smoking Area
All Amenities
Property Description
With a stay at Grand Mayan in Playa del Carmen, you'll be steps from Maroma Beach and Paradise Beach. This spa hotel is 15.5 mi (24.9 km) from Quinta Avenida and 15.5 mi (25 km) from Playa del Carmen Main Beach.
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4.2/5
Very Good
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 40 Reviews
Surroundings
Airport: Cancún International Airport
(36.4km)
Landmarks: Vidanta
(200m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Family Studio Suite
1

Family Studio Suite

1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
In-room Wi-Fi
Garden View
Balcony
Room Details
Check Availability

Guest Reviews

4.2/5
Very Good
40 reviews
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Average for similar properties in Solidaridad
Most Mentioned
J‍e‍f‍f‍ ‍W
April 2, 2025
The botanical tour was wonderful! The guide (Ariadna) was very sweet and pleasant, and spoke of many plant species (native and exotic), some interesting plant details, their role ecosystem, and even some mythical stories! We also saw various animals along the way, iguanas, beneficial termite homes, flamingos, a wood pecker, and other beautiful birds.
D‍a‍n‍ ‍S
March 29, 2025
Ricardo was amazing at the joy centers! I really loved that there was stuff to do besides sitting around the pool! This was the best resort we have ever stayed at! Not much wildlife at the beach, but was warm and the have shark cages..;) Ricardo went above and beyond to find players when nobody signed up.. Everyone at the resort is awesome but Ricardo went above and beyond
M‍i‍k‍e‍W‍2‍2‍3‍3
January 24, 2025
We had an amazing time and the resort/staff were top notch. There was so much to do on site and the facilities were very clean. The food was a bit pricey but good. I would come back here in a second. We stayed in a 1br suite with a plunge pool. It was plenty of room for a family of four and then some.
S‍e‍l‍_‍a‍l‍v
January 9, 2025
The craft keychain experience with Felix was so much fun! He was very patient and engaging with our group. He was able to give us each individual attention while also keeping the class moving. We got the chance to do two different keychains. I would do this again, especially with Felix!
t‍r‍a‍v‍e‍l‍o‍f‍t‍e‍n‍7‍7‍6
April 5, 2025
The Joy crew is incredible! Hector with crocs and Adriadna with pool and watercolor made my children’s day. Great alternative when you need a break from the sun. Very helpful and knowledgeable with good English. Excellent service! First time and will be back!
y‍v‍r‍g‍i‍r‍l‍T‍o‍r‍o‍n‍t‍o
April 2, 2025
Another great return to Vidanta. We went to another 5* more $$ resort our second week and still prefer the grand Mayan. Love the friendly and attentive staff (you don’t know how good it is until you experience lacking service and more costly restaurants). Very consistently excellent quality food at all restaurants and very well developed Salum area (Vs less so at Nuevo Vallarta vidanta). Love the cabanas (book same day at 730am) and shade it provides, way fewer mosquitos than Nuevo Vallarta site, joy squad and kids activities are plentiful and choice of 3+ pools is amazing here. Easy to access Jade store for beer (cheapest here), eat sweet or savoury crepes and specialty coffee or gelato, and ability to get groceries and cook some of your own meals/ store leftovers in fridge and microwave etc in humongous 1BR suite are all major pluses you can’t easily find elsewhere. Bring own ground coffee and flat bottoms filters. They also sell coffee at the store and though people say things are expensive, it’s way cheaper here than say, airport prices or going off resort for convenience. Bring own body wash. They supply everything else (shampoo; soap; dish soap) and people don’t understand that the body oils/salts are free gift to use for the tub- if you want more, it costs money cuz it’s from the spa. You’re paying for convenience, excellent service (tips included here Vs Nuevo Vallarta not; though tips in pesos are always appreciated and you can add to your bills). Angel at gong and Alain at quinto are super servers. Noon aquacize is a must. Kids club drop in activities are great for under 10- don’t miss piñata on Fridays and keychain making! A few activities are extra cost but rare Vs other resort we went to. The joy squad are super! Use the app. Go to jungala! Vidanta is beautiful, lush, and high quality. Please don’t feed any wildlife ever as that’s how animals get aggressive in future. Keep food covered or put it in trash when done so birds don’t steal it! Enjoy- you’ll love it! Just don’t go to the timeshare talk!
D‍o‍r‍i‍ ‍H
March 28, 2025
We "won" a week at the Grand Mayan through a live auction. Our family of 4 stayed in a Grand Mayan master room, and it was just the right amount of space for us. The room could use some updates, but it was clean and served its purpose. The resort is HUGE and very green and lush. It takes about a day to get used to the tram system, but we quickly acclimated and got around without any issues. Check-in could be better; we didn't arrive to the resort until closer to 11:30 PM and weren't to our room until almost 1 AM. We were incredibly exhausted at this point, and were given very little direction on how the tram system works or how we could access clean drinking water. Complimentary bottles of water at check-in would have been appreciated because it was too late to buy anything on site. Though we were a bit nervous about all the mixed reviews we read online, we ended up having the time of our lives. The pools were so fun and offered hours of entertainment for our kids. We rented a cabana every day and the price was covered with a round of nachos and a few frozen beverages. All of our meals and drinks were delicious, much better quality than previous AI resorts were have visited. The beach, though rocky, was clean and well maintained. If you walk to the left about 10-15 minutes, you will find a clearer beach. Walk 5-10 minutes to the right, and there is a tent set up for oceanside massages (so heavenly!) Highlights for us included a day at the waterpark, Jungala, and the Mexican night dinner and show. My kids also loved checking out the wildlife on site, including the flamingos and coatis. We had a great time at Vidanta and would visit again in a heartbeat! Also - we were not hounded by the timeshare reps. A few asked us about attending a presentation, but were respectful when we said no. Maybe it helped that we were there with children?
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 25, 2025
This place is amazing. Great staff, so attentive. Fantastic restaurants, stunning pools. The on-site water park is a lot of fun. Joya, the Cirque Du Soliel show is fantastic. The full dinner and show are the way to go. I particularly love the scale of the architecture of all the buildings on property. The beach is rocky right out front but a 10 minute walk in either direction brings you to great sandy beaches.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 22, 2025
Great relaxing resort outstanding restaurants with great diversity nice beach beautiful setting lots of entertainment Outstanding service, very nice show at the santuario the mercado is impressive from basic staples to luxury clothing and delicious fine French type chocolate

Services & Amenities

More Amenities
Internet
Front Desk Services
Languages Spoken
Health & Wellness
Public Areas
Cleaning Services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 16:00–21:30
Check-out: Before 10:00
Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Property Description

  • Number of Rooms: 2
With a stay at Grand Mayan in Playa del Carmen, you'll be steps from Maroma Beach and Paradise Beach. This spa hotel is 15.5 mi (24.9 km) from Quinta Avenida and 15.5 mi (25 km) from Playa del Carmen Main Beach.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a 24-hour health club. This hotel also features complimentary wireless internet access and concierge services.

Grab a bite to eat at one of the hotel's many dining establishments, which include 10 restaurants and 3 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.

Treat yourself to a stay in one of the 2 guestrooms, featuring private plunge pools and indoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy at Grand Mayan?

Typically, cancellations of Grand Mayan can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mayan?

Prices at Grand Mayan vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Grand Mayan?

Grand Mayan is located in Solidaridad, close to landmarks such as Vidanta, which is 200m from your search (straight-line distance).

What time are check-in & check-out at Grand Mayan?

Grand Mayan check-in begins at 16:00-21:30. Check-out time is 10:00.

Are pets allowed at Grand Mayan?

No, pets are not permitted at Grand Mayan.

About This Property

Nearest AirportCancún International Airport
Distance to Airport36.36KM
Hotel Star Rating4