Hyatt Zilara Riviera Maya
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Hyatt Zilara Riviera Maya

Carretera Federal 387 KM. 299, Solidaridad, Quintana Roo 77710, Mexico
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Highlights
Free parking
Ideal location
Lots to do
Delicious breakfast
Amenities
Outdoor swimming pool
Spa
Massage Room
Fitness Room
ParkingFree
Bar
Tennis Court
Billiards Room
All amenities
Property Description
With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park.
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8.7/10
Very Good
Very good, great breakfast
All 104 reviews
Surroundings
Airport: Cancun International Airport
(47.1km)
Landmarks: GBRC Playa Del Carmin
(270m)
Landmarks: La Capilla de la Santa Cruz
(1.7km)
Landmarks: Mayakoba
(1.8km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

Ocean Front Junior Suite Swim Up King

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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6

King Room with Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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3

King Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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5

Oceanfront King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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8

Presidential King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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9

One-Bedroom Master Suite

1 King bed
Free Wi-Fi
Non-smoking
Minibar
Bedding: Duvet
Bedding: Blanket or quilt
Closed captioning for TV
Room Details
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6

2 Double Bed Suite

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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2

RESORT VIEW JUNIOR SUITE SWIM UP KING

Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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5

King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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6

Tropical View Double

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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7

Oceanfront King Room With Private Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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3

King Room With Terrace And Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Ocean view
Wi-Fi in room
Room Details
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4

King Suite With Terrace And Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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5

OCEAN VIEW KING

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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6

Oceanfront Double Suite

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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4

Room With Two Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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5

Tropical View Swim Out King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
9

OCEAN FRONT ONE BEDROOM MASTER SUITE

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

8.7/10
Very Good
104 reviews
  • Cleanliness8.6
  • Amenities8.6
  • Location8.7
  • Service8.7
Average for similar properties in Solidaridad
Most Mentioned
Review summary
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Location: The hotel is praised for its proximity to the sea and X Park, offering guests a scenic sea view and easy access to nearby attractions, enhancing the overall value of their stay.(based on 1 review)
M‍e‍n‍i‍ ‍F‍a‍r‍j‍o‍n
January 16, 2024
Booked an ocean-view king room for a higher price. Got a rather humiliating view of some fenced balcony that doesn’t even belong to the room with what appears to be an empty roof. Could barely see any piece of ocean. I have repeatedly asked if this was indeed an ocean view room and was told that it is indeed. Very disappointing to pay extra for that. I would have preferred any other view but this really. The food and service is excellent and the property is well maintained, but overall the room view made us feel tricked and ruined the experience.
Y‍i‍j‍i‍a‍o‍c‍h‍u‍a‍i‍f‍e‍i‍m‍o‍g‍u
April 3, 2024
還不錯,海景房性價比很高。其他房型的價錢可以住更好的全包酒店。cabana收費 椰子收費 沒啥好玩的。優點就是離海近 離x樂園近。
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2‍0‍5‍5‍9‍5‍*‍*‍*‍*
April 21, 2025
非常好,早餐非常棒
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 3, 2025
오래됀 아날로그 칸쿤감성을 자극 ..방은깨끗
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S‍t‍e‍p‍h‍e‍n‍ ‍J
August 2, 2025
This is a property worth revisiting. We came same time last year, last week of July. Had such a wonderful time we came back this year. The staff is so accommodating and sincere. The property is serene, relaxing, and easy to navigate. The food is divine and delicious and the beaches are beautiful.
B‍r‍y‍s‍o‍n
July 31, 2025
The food was very good. My friends who have been to all inclusives before said the food was the best they’ve had at one. Beds were very comfortable and wifi throughout the property. Book transport through amstar to get there.
K‍a‍t‍y
July 29, 2025
I recently had the pleasure of staying at the Hyatt Zilara Riviera Maya, and I can honestly say it exceeded every expectation I had. From the moment we arrived, the service was impeccable—every staff member we encountered was warm, professional, and went above and beyond to make our stay memorable. The resort itself is stunning. The grounds are immaculately maintained, the architecture blends beautifully with the natural surroundings, and the atmosphere is serene and luxurious. Our room was spacious, spotless, and elegantly designed with a comfortable bed, modern amenities, and a private balcony that offered breathtaking views. One of the highlights was the food—every meal we had was top-notch. From the breakfast buffet to the à la carte restaurants, the variety and quality of cuisine were incredible. The cocktails were just as impressive, and the swim-up bar quickly became a favorite spot. The pool area is beautiful and relaxing, and the beach—secluded and pristine—felt like our own private paradise. Whether we were lounging in a cabana, taking part in daily activities, or enjoying a quiet evening show, the entire experience felt effortless and rejuvenating. What truly sets Hyatt Zilara apart is the attention to detail and genuine hospitality. It’s clear the staff takes pride in delivering an unforgettable guest experience, and it really shows. I would absolutely recommend this resort to anyone looking for a peaceful, adults-only escape that still offers luxury, fun, an
P‍a‍u‍l‍a
July 27, 2025
We had an amazing time. The food was delicious and the beaches were well maintained and clean. The pools were wonderful and all the activities were so much fun.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Capri Grill
Style: A la carte
Cuisine: Italian
Open for: Dinner
Dining options: Property guests only
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children are not permitted to stay at this property

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2022
  • Number of Rooms: 269
Phone:+52-9843700500
Email:CUNIF-RESERVATIONS@HYATT.COM
With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this Colonial property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Capri Grille, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.

Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Hyatt Zilara Riviera Maya?

The cancellation policy for Hyatt Zilara Riviera Maya varies depending on the type of room and booking conditions.

How much does it cost at Hyatt Zilara Riviera Maya?

Prices at Hyatt Zilara Riviera Maya change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Hyatt Zilara Riviera Maya have airport transfer services?

No, Hyatt Zilara Riviera Maya doesn't offer airport transfer services.

What are Hyatt Zilara Riviera Maya nearby landmarks?

Nearby attractions to Hyatt Zilara Riviera Maya include GBRC Playa Del Carmin, only 270m from your search (straight-line distance) away.

Does Hyatt Zilara Riviera Maya provide a pool?

Yes, Hyatt Zilara Riviera Maya has a swimming pool for guests.

Is there a restaurant in Hyatt Zilara Riviera Maya?

Yes, Hyatt Zilara Riviera Maya has a restaurant serving a variety of Italian dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at Hyatt Zilara Riviera Maya?

Check-in at Hyatt Zilara Riviera Maya starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Hyatt Zilara Riviera Maya?

No, pets are not welcome at Hyatt Zilara Riviera Maya.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport47.09KM
Average Price FromIDR12823182
Hotel Star Rating5