Mövenpick Sousse

Service was incredibly slow! Check-in and check-out were very disorganized. We often waited 15 minutes for a drink at the bar, even with no other guests, as staff were busy chatting amongst themselves. However, the staff were generally friendly. However, a word of caution regarding the pool staff (the lifeguards). They would take already occupied sun loungers and parasols, claiming we weren't using them, even if we had just stepped away for a quick dip in the water. It seems you have to tip the lifeguards to get a sun lounger. The room's air conditioning was broken. It was 28 degrees Celsius inside, and despite numerous complaints, very little was done to address it. It's a shame, as the hotel itself is nice; not ideally located, but it's acceptable. I'm not sure I would stay here again. One thing is for sure though, it's definitely not a five-star hotel.