The hotel is centrally located, with restaurants and supermarkets within walking distance, and very close to the Gondola. However, during my trip to Tahoe, the weather was bad—first rain, then a blizzard—so the Gondola was closed for the last few days. The lift to Heavenly Ski Resort is at California Lodge, about a 10-minute drive from the hotel. The hotel's location is simply fantastic. There's a shuttle bus to the ski resort lift across the street, but apparently, reservations are required. If you're going skiing without a car, you can take this shuttle. There's a ski equipment rental shop right next to the hotel, and hotel guests get a 10% discount. The hotel rooms have kitchenware for preparing simple, hot meals, which was very convenient. The hotel provides a simple breakfast, mainly coffee, tea, doughnuts, eggs, and bananas. I was in a rush when I left and forgot to leave a tip in the room, which I felt bad about.
I must commend Ctrip's service this time, because two days before check-in, I discovered a significant difference between the original price and the booked price. After contacting Ctrip customer service, I was able to rebook. Many thanks to Ctrip's customer service. I also suggest that everyone double-check the hotel price before using the platform's free cancellation policy to avoid unnecessary trouble and losses.
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