MainStay Suites Townsville
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MainStay Suites Townsville

Experience at MainStay Suites Townsville, the 4-star hotel in South Townsville. It boasts an 8.1/10 rating from 22 guests, perfectly combining quality with excellent value. Prices begin at just AU$ 221.

Check in & Check out

From 14:00 until 10:00

Nearby Attraction

Maritime Museum of Townsville: 0.19km from the hotel

Lighthouse Park: 0.27km from the hotel

Flinders Street Strip: 0.3km from the hotel

MainStay Suites Townsville

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Highlights
Suite
Ideal location
Balcony
Outdoor pool
Clothes dryer
+4 more
Amenities
All amenities
Property Description
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Cleanliness8.1
Amenities8.1
Location8.1
Service8.1
Surroundings
Airport: Townsville Airport
(7.0km)
Train: Townsville Railway Station
(3.5km)
Landmarks: Maritime Museum of Townsville
(190m)
Landmarks: Lighthouse Park
(280m)
Landmarks: Flinders Street Strip
(300m)
Landmarks: Great Barrier Reef Aquarium
(310m)
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4

Standard King Room-Non-Smoking

1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Balcony
Room Details
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4

Room, Multiple Beds, Accessible, Non Smoking (Efficiency)

2 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Balcony
Room Details
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3

Two Bedroom Interconnecting Residence

1 Double bed and 1 Queen bed
Room Details
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9

Studio Residence

1 Queen bed
Room Details
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5

Efficiency King Suite-Non-Smoking

1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Balcony
Room Details
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5

Efficiency King Room-Non-Smoking

1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Balcony
Room Details
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10

One-Bedroom Residence

1 Queen bed
Room Details
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5

Efficiency Suite With Multiple Beds-Non Smoking

1 King bed and 1 Queen bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Balcony
Room Details
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5

One Bedroom Accessible Residence

1 Queen bed
Room Details
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Average for similar properties in South Townsville
T‍y‍a‍r‍n‍a
August 31, 2025
I would not recommend this hotel based on my recent stay. For the price, it is very outdated, other hotels in the same location are much nicer and charge a similar rate. The biggest concern was the lack of security. The same key unlocks the gate, the main entrance, and every single hotel room. We tested (with another guest’s consent), and our keys could open each other’s rooms. On top of this, there is no internal lock or latch in the room, meaning you cannot secure the door from inside the room. This is extremely unsafe, especially when traveling with children. Cleanliness was also an issue. The room had clearly not been properly cleaned (I have several photos as evidence). The bathroom was in poor condition – when I turned the shower on, a leak in the silicone seal caused water to flow directly onto the bathroom floor. I booked a king-size bed, and during confirmation was asked if I preferred a king or two singles. I said either was fine, but was instead given a double bed, which was disappointing. Finally, both my child and I woke up covered in bites, which raises serious concerns about hygiene and pest control. Overall, this hotel was far below standard in terms of safety, cleanliness, and comfort. I would strongly advise booking elsewhere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 23, 2025
5/5 accom. No issues at all. I stayed here for an overnight business trip. Friendly check in staff. The room was clean and secure - that’s all I ask for. Great location on Palmer Street with some lovely restaurants across the road and close by. Things to be mindful of - parking was a bit scarce and there were a lot of FIFO workers staying at this accom too.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2025
Awesome friendly helpful staff very nice rooms great location just need to update tv with Netflix or Foxtel as standard tv was something we really didn’t wish to watch at the time got late check out had an awesome Valentine’s Day
S‍a‍c‍h‍a
October 6, 2025
Clean room, staff are friendly and helpful
G‍r‍a‍h‍a‍m
October 13, 2024
The staff were friendly and helpful But didn’t like we had to pay for parking couldn’t get any channels from 9 or 10 and a little disappointed that they didn’t have a king size bed
D‍r‍a‍g‍a‍n
June 18, 2025
It was very good, the location is superb
M‍a‍t‍t
August 12, 2024
Toilet wouldn't flush. Cleanliness of the bathroom was quite ordinary. Cut my toe on a shard of glass that had clearly been broken by the previous resident and not cleaned up appropriately by housekeeping. Overall, a good location, central to the Townsville CBD but will not stay at this property again.
C‍a‍t‍h‍e‍r‍i‍n‍e
June 23, 2024
Great location. But the price of Secure parking cost more than parking in the airport Townsville. One night parking at $25 is more than a day at the airport townscille
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 18, 2024
There’s a regular bunch of businesses and clientele that use the place. For that to occur it’s found something right. The staff are great and know many on a first name basis….but the processes! - stop ringing us a eeek out from when we are staying there - quite the incessant SMS notifications - why do we always have to sign in on a dodgy tablet? - install some streaming services

Services & Amenities

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00

Front desk hours: [Mon-Sun]07:00–22:00

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$ 100.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 140
Phone:+61-7-47264444
Email:questtownsville@questapartments.com.au
In the heart of Townsville, MainStay Suites Townsville is within a 5-minute drive of Castle Hill and Magnetic Island Ferry Terminal. This aparthotel is 1.4 mi (2.3 km) from Strand Park and 1.4 mi (2.3 km) from Queensland Country Bank Stadium.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and microwaves.

You might be wondering

What is the cancellation policy for MainStay Suites Townsville?

The cancellation policy for MainStay Suites Townsville varies depending on the type of room and booking conditions.

How much does it cost at MainStay Suites Townsville?

Prices at MainStay Suites Townsville change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What are MainStay Suites Townsville nearby landmarks?

Nearby attractions to MainStay Suites Townsville include Maritime Museum of Townsville, only 190m from your search (straight-line distance) away.

Does MainStay Suites Townsville provide a pool?

Yes, MainStay Suites Townsville has a swimming pool for guests.

Does MainStay Suites Townsville have breakfast?

No, MainStay Suites Townsville doesn't provide breakfast.

What are check-in & check-out time at MainStay Suites Townsville?

Check-in at MainStay Suites Townsville starts from 14:00, and the standard check-out time is by 10:00.

Are pets welcome at MainStay Suites Townsville?

Yes, pets are typically allowed at MainStay Suites Townsville, but it's always best to call ahead to confirm.

About This Property

Nearest AirportTownsville Airport
Distance to Airport7.03KM
Nearest Train StationTownsville Railway Station
Distance to Train Station3.48KM
Average Price FromAUD390
Hotel Star Rating4