Oaks Melbourne Southbank Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Southbank
Oaks Melbourne Southbank Suites
57-61 City Rd, Southbank, Victoria 3006, Australia
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Amenities
Private parking
24-Hour Front Desk
Luggage Storage
Taxi booking service
Wi-Fi in Public AreasFree
Front Desk Safe
English
Chinese (Mandarin)
All Amenities
Property Description
Located in Melbourne (Southbank), Oaks Melbourne Southbank Suites is within a 15-minute walk of Collins Street and Crown Casino. This aparthotel is 0.7 mi (1.1 km) from Melbourne Convention and Exhibition Centre and 0.6 mi (1 km) from SEA LIFE Melbourne.
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8.1/10
Very Goodlocation is goodlocation is goodlocation is good
All 43 Reviews
Surroundings
Metro: Flinders Street
(620m)
Metro: Southern Cross
(1.7km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
15
One Bedroom Apartment
1 Queen bed
42m² | Floor: 2-37
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
18
Two Bedroom Executive Apartment
2 Queen bed
63m² | Floor: 2-37
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Check Availability
16
Two Bedroom View Apartment
2 Queen bed
59-63m² | Floor: 1-37
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Check Availability
14
One Bedroom View Apartment
1 Queen bed
42m² | Floor: 2-37
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Check Availability
8
Two-Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Check Availability
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Guest Reviews
8.1/10
Very Good
43 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.2
- Location8.2
- Service7.8
Average for similar properties in Southbank
AI Summary
The staff is friendly and responsive, providing excellent service. The rooms are clean, modern, and spacious. Convenient location near city center, Yarra River, and landmarks. Quiet and comfortable with cozy beds.
yuxuan
March 7, 2025
Indiscriminately charge, a hotel charge me 41 dollars for cleaning fee. Isn’t cleaning sometimes that a hotel should provide?
Guest User
February 19, 2025
When we arrived, we had an issue with our room—the balcony door wouldn’t lock, and the balcony was somewhat accessible from other apartments. Concerned for our belongings, we asked if we could change rooms. The front desk staff were extremely accommodating and kindly offered us a free upgrade to a higher-floor, two-bedroom apartment.
Unfortunately, when we arrived at the new room, the second bedroom was locked and inaccessible. We didn’t bother raising it as we hadn’t booked a two-bedroom apartment and didn’t really need the extra space. However, we are starting to feel that the rooms are becoming a bit... dated. There’s often a musty smell when we check in, and this time, we found someone else’s socks in the dryer—after drying some of our own clothes, which wasn’t pleasant.
A little more attention to cleaning between guests and ensuring faults are properly addressed would go a long way. Sadly, this experience has left us considering other accommodation options for our next stay—something we wouldn’t normally do, as the Oaks’ location is fantastic! That said, I want to reiterate that the front desk staff were absolutely lovely and very accommodating.
Guest User
April 5, 2025
location is goodlocation is goodlocation is good
arifazmi
September 3, 2023
best stay here, sure come back
Yam Keow
September 26, 2023
Front desk very friendly and helpful. Apartment big and spacious. Very convenient, walking distance to free tram zone.
Guest User
June 13, 2023
After checked in but the heating was not working! Waited about an hour to change to another room. Should have checked the heating before.
Monirath
February 22, 2024
Recommend for business travelers
Guest User
March 1, 2025
Clean and tidy, landmark location, attentive service, very sunny and bright room! The facilities are especially suitable for business or travel, laundry, cooking, and bathroom are all very good.
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Services & Amenities
Most Popular Amenities
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Taxi booking service
Wi-Fi in Public Areas
Free
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$ 45.00 Daily. Reservation needed.
Private parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
Front Desk Safe
Luggage Storage
24-Hour Front Desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Room Service
Health & Wellness
Beauty and Makeup
Public Areas
Elevator
No Smoking in Public Areas
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Clothes Dryer
Clothes Steamer
Business Services
Postal Service
Fax/Copying Service
Additional charge
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$ 100.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2016
- Number of Rooms: 327
Located in Melbourne (Southbank), Oaks Melbourne Southbank Suites is within a 15-minute walk of Collins Street and Crown Casino. This aparthotel is 0.7 mi (1.1 km) from Melbourne Convention and Exhibition Centre and 0.6 mi (1 km) from SEA LIFE Melbourne.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 116 guestrooms, featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 116 guestrooms, featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.