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Posted on Feb 16, 2026|Boutique Double Room
Guest UserStaying for two nights was so relaxing!
The lakeside hot spring tickets for two: Soaking in the hot springs at night was very atmospheric. We prepared our swimsuits beforehand; the hot springs have changing rooms, but we changed in our room, put on our robes, and headed over. Each hot spring had a water temperature display, and there were mugwort, carnation, and traditional Chinese medicine pools. After soaking for a while, we felt so comfortable, slightly sweaty, and warm all over. You should definitely try the hotel's casserole fish head.
Our butler service was very warm and attentive.
I personally think the hotel breakfast is on par with a five-star hotel. While it doesn't have as much variety as a five-star, it has everything you need. The room facilities are a bit dated.
We went to Nanshan Bamboo Sea. The package with a meal was the most cost-effective. A shuttle bus takes you to the entrance. You walk a bit, then take a one-way mini-train. You can either take the cable car to the mountaintop first or the ground cable car to the panda house first. Both the cable car and ground cable car tickets are round trip. If you're tired on the way back, just buy a one-way mini-train ticket. If you still have energy, you can walk, and you'll pass by the Little Goose Park to watch a show. The whole trip took about 4 hours. After leaving, we ate the meal included in the package – you can choose between a hot pot restaurant or a fish head restaurant. We chose hot pot, and the two pots were more than enough for two people. Parking was 15 for one visit.
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Price per night from:AED 254
Posted on Jan 26, 2026
joanlee16
Thanks to the hotel's one-on-one butler service, we received a wonderful surprise: a room upgrade! We were absolutely thrilled with our trip. In the cold winter, both spacious floors of our room were incredibly warm, and having a hot spring pool on each floor meant we could enjoy a dip without even leaving the room – it was truly fantastic! The hotel service was impeccable; even the housekeeping staff were exceptionally patient and friendly. The complimentary dinner and the breakfast buffet were both delicious. The breakfast, in particular, offered a wide variety, including soup dumplings, omelets, and steak. We'll definitely be back in the summer to experience the room's infinity pool.
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Price per night from:AED 1,161
Posted on May 4, 2024
Lycheezhu
The room was beyond my expectation, very big and clean, the cabinet settings were very convenient, parking was convenient, and the shower was also one-touch start, which I loved. The location was unique, and Tianmu Lake Landscape Park was just across the road. I left a message and asked for two bed guards, and they responded quickly. I felt that the hotel staff were very elegant and polite from clothing to behavior, which reflected the high level of management of the hotel. There is an open-air children's playground on the second floor, which is also clean and large. Those who like to see the lake view can choose a lake view room, which has a good view. The room attendant also thoughtfully put a towel under my suitcase, which was super thoughtful. The fish head with sweet vinegar sauce, rice cakes, and lake shrimps in the Chinese restaurant are super delicious, and the breakfast is also very rich. The wontons are not very stale meat like some hotels that save costs, but real meat fillings. I like Tianmu Lake Hotel👍
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Price per night from:AED 252
Posted on Jul 28, 2026|2-bed Room With Lake View
Guest User
The lake view from the room is great, and while the facilities are a bit old, they are very clean. There are plenty of activities for all ages and seasons, making a three-day, two-night stay perfect. The hotel staff are all warm and polite and interact well with children. The hot springs are a highlight, with over thirty open, so it never feels crowded, and there are many staff members attending to them.
However, the Fisherman's Wharf restaurant was a huge disappointment. A la carte options are expensive, and the set menus are limited, too salty, and the bamboo shoots were tough and unappetizing. It's definitely not suitable for two adults and one child; the only decent thing on the set menu was a fried fish roll. Furthermore, the service was abysmal. No one greeted us upon entering, and after our meal, no one asked for feedback, offered a small snack, or called a shuttle. There was absolutely no service to speak of, a stark contrast to the Hong Kong-style restaurants we've experienced. My rating is for the hotel; if it were just for Fisherman's Wharf, I'd give it only one star for the ambiance.
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Price per night from:AED 349
Posted on Mar 28, 2026
Guest User
The room was spacious and even had a small balcony. The facilities were a bit dated, and there was a slight leak under the sink. It was convenient to access the hot springs from the hotel, and we could even wear the hot spring loungewear back to the room, which was a thoughtful touch since our bathrobes were already wet. However, the auntie at the fruit counter in the hot spring's second-floor lounge area had a very bad attitude. Also, when I asked a waitress at the restaurant entrance about the heartwarming congee, she had no idea and I had to point to the sign for her. There's a serious lack of training there. On the bright side, the breakfast area was right next to the kids' play area, so adults could take turns eating while the kids played, which was great. The butler service was very attentive; they even reminded us daily not to miss breakfast and were very knowledgeable about attractions, which was very helpful. I especially want to praise the heartwarming congee served after the hot springs. It was made with freshly picked shepherd's purse from spring, which was incredibly comforting for a light hunger after a soak.
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Price per night from:AED 352
Posted on Apr 5, 2026
Guest User
Facilities: Very new, with new equipment and a modern feel.
Hygiene: Very clean, no strange odors.
Service: Professional. This hotel is definitely the best value for money near Wuyue Plaza. It's excellent. The hotel is clean, and both the bed and room are spacious enough. I'd come again if I have the chance.
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Price per night from:AED 180
Posted on Jan 25, 2026
Guest User
After booking the room, there will be a housekeeper to communicate related matters. I will focus on praise the housekeeper. I know that our family is an October-aged baby. I also arranged birthday arrangements for us. I am afraid that the loft stairs we live in will be troublesome and want to upgrade the room for us. All kinds of intimate services make people warm. We booked a small gourmet theme, a variety of hape toys in the room on the first floor, the baby can't let go, the upper floor is the place to sleep, the whole layout is still very warm, there are also various play facilities outside the hotel, the main baby is too small, many facilities can not play, bigger can also brush. Breakfast is in the main building, the variety is very rich, there are also enthusiastic waiters to help, there is a Yin aunt in the middle to send toys to the baby, and also pack some breakfast, overall very warm, the service is in place. The only regret is that the booked travel photography was not available because the baby woke up late, looking forward to the next time.
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Price per night from:AED 309
Posted on Sep 1, 2026|Deluxe King Room
Guest User
The duty manager, Yolo, was incredibly warm and polite. She quickly verified our information and processed our check-in. They even thoughtfully provided special toiletries for the children. Upon entering the room, we found the entire space to be very clean, which was great for our family trip with many people. The breakfast selection was also very rich and varied!
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Price per night from:AED 281
Posted on Jun 22, 2026
lynnllllThe decoration style of the hotel is very comfortable, the details are very distinctive, and the lawn in the public area is also good. Very close to Nanshan Bamboo Sea.
I had a meal in the Chinese restaurant and it tasted good. There may be too many people on the Dragon Boat Festival. I also sent handmade yogurt and dumplings.
The private soup in the room is also very good, so I didn't go to the public hot spring.
You can order takeaways from milk tea and coffee
When I left, I was too late to take a taxi. The front desk staff offered to send the station. Thank you very much 🙏 I almost couldn't catch up with the high-speed rail back to Shanghai.
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Price per night from:AED 572
Posted on Feb 26, 2026
Yayayoy
The hotel in the scenic area was very convenient; they upgraded our room for free. The receptionist, Wen Zulan, was incredibly helpful and responsive, always ready to assist us with anything we needed. Her service was superb; she maintained a friendly smile throughout, and every action exuded professionalism and approachability. We were extremely satisfied with our stay!
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Price per night from:AED 296